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VEVOR Toldo Retráctil de 3 x 1,2 m, Toldo Manual para Terraza Altura Ajustable, Resistente al Viento y a los Rayos UV, con Cortina Parasol de 1 m y Manivela para Terraza, Patio Trasero, Jardín, Balcón

Reseñas de clientes para VEVOR Toldo Retráctil de 3 x 1,2 m, Toldo Manual para Terraza Altura Ajustable, Resistente al Viento y a los Rayos UV, con Cortina Parasol de 1 m y Manivela para Terraza, Patio Trasero, Jardín, Balcón

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173 Reseñas
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David David
Don't buy
I should have returned it. It doesn't extend out far enough and the side bars are a menace. I don't recommend
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Aline Lourenço Aline Lourenço
250x150 cm
El usuario no dejó ningún comentario escrito.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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rripley234 rripley234
Saggy awning
400x150 cm
Saggy awning 1
The awning roller sags at least 1.5-2” inches the middle which leaves the awning it self loose in the middle. When the awning is rolled outward, the ends have to be tied down because any little wind will lift the awning and arms upward and they usually come slamming down. I have dealt with customer service and they are responsive.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Francois Paquette Francois Paquette
Worst purchase of my life
Khaki 400x250 cm Manual
I put it in the garbage. Worst purchase of my life. I accepted your 113$ refund, cause I don't have time to waste. But It would have been more honest to refund me completely.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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rripley234 rripley234
Saggy awning
350x150 cm
The awning roller sags at least 1.5-2” inches the middle which leaves the awning it self loose in the middle. When the awning is rolled outward, the ends have to be tied down because any little wind will lift the awning and arms upward and they usually come slamming down. I have dealt with customer service and they are responsive.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jakub Jakub
Do NOT order
Khaki 400x250 cm Manual
This product is horrible. None of the parts are leveled, you can figure it out as you go along. Ok no big deal... Then comes the manual poor image quality. Parts are left over as they are not in the manual, example part L. Manual says one wrench is needed, no biggie ok I'll use two. Page 10 has the plastic bracket shown the wrong way. The roller for the canopy and a sharp so I recommend shaving it so it doesn't cut the canopy. Also when inserting the plastic tubes in the canopy use water, its impossible to get them all the way unless you use a fish tape like I did... Parts were scratched upon arrival, with aluminum and paint it will seperate and bubble up. I emailed support, the 24/7 is useless. Expect email 48hrs later asking for pictures when I asked for clarification on the manual. Returning the product, does seem good quality but bad manufacturing process and really bad assembly manual.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Michel Masson Michel Masson
M
Grey 250x200 cm Manual
I have only one comment: Vevor is selling cheap stuff.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Caruso Caruso
Dessus du produit
150x150 cm
L'ouvrant de ma porte fenêtre est de 212cm par 150cm et jai du tout modifier la hauteur et la largeur pour pouvoir le faire rentrer. (Hauteur et largeur) . Pourtant cest marqué 210cm part 150cm. La qualité est au niveau du prix. La toile a l'air de bonne qualité mais tout les fixation et piece plastique a voir dans le temps me pareil peu solide. Dessus également du délai de livraison estimation prévue le 20 et reçu le 22.
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Victor Victor
holey fabric.
holey fabric. 1 holey fabric. 1
The Tella arrived with two large holes that will surely only last me this summer session. I have contacted them and still haven't received an answer to my problem.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Antonio Reyna Antonio Reyna
Awning
Khaki 300x250 cm Manual
Couldn’t get it to change the pitch or angle to go higher. Bought it for that reason only. Too much work to take it down if not I would have returned it. Nice looking though.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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