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VEVOR Toldo Manual Retráctil 300 cm, Toldo Enrollable Exterior con Manivela Articulada, Altura Ajustable de 210 - 310 cm, Soporte de Aluminio, Instalación sin Taladro, para Balcón Terraza Jardín Patio

Reseñas de clientes para VEVOR Toldo Manual Retráctil 300 cm, Toldo Enrollable Exterior con Manivela Articulada, Altura Ajustable de 210 - 310 cm, Soporte de Aluminio, Instalación sin Taladro, para Balcón Terraza Jardín Patio

300x150 cm

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Taylor Taylor
It's ok, not weather tolerant at all.
350x150 cm
Is fully adjustable. Fits the space well. Didn't quite meet my expectations as it is not at all weather proof, not for light rain even. The material appears to have gotten mold and has a stench from being out in the weather. I believe ultimately will have to throw away. Also had a negative experience when ordering the item, the wrong item was originally sent to me.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464894375821312] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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Bosco campbell Bosco campbell
Poor quality
200x150 cm
Poor quality Not good in the any wind keep blowing down
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Respuesta de Servicio al Cliente: Thank you for your feedback. We are sorry that the issue with your VEVOR Manual Retractable Awning product has caused you inconvenience. We have assigned a specialist to contact you within 48 hours through ticket # (ticket number 464333368342528) and provide a suitable solution. Please check the email associated with your order and reply to us.
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Mordche Danziger Mordche Danziger
wrong size
Khaki 350x300 cm Manual
item is not 12 x 10 its 10.5x 10
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ro*** ro***
Not very happy shopping
Khaki 250x200 cm Manual
Not very happy shopping 2 Not very happy shopping 2 Not very happy shopping 2 Not very happy shopping 2
I have a complaint about the goods. The middle central pipe has no pre-drilled holes. The expansion bolts are not the same size as shown in the manual. I bought matching drill bits following the manual, which cost me extra money and labour. I require either a refund or financial compensation for the losses caused
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Titi31 Titi31
BOF
350x150 cm
BOF 3 BOF 3
Bof Notice de montage trop simple La bâche n'est pas tendue comme sur la présentation Défaut sur la toile
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Roberto Roberto
Non molto solido, sarà per le dimensioni.
Khaki 350x300 cm Manual
Istruzioni per il montaggio incomplete, serve un pó di pratica. La struttura è un pó troppo leggera, sarà perché è abbastanza grande, è utile mettere dei paletti di sostegno quando la tenda è aperta. La tela ripara bene dal sole e dalla pioggia leggera anche se sottile. vedrò quanto dererà. Reputo sufficiente il rapporto qualità/prezzo.
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Kerry Fournier Kerry Fournier
Mr
Khaki 300x250 cm Manual
The awning is ok. Not a high end model. I had to add 8 more screws to the center of the coil to keep it completely round at that joint when rolling up. The fabric is too thin to me and when rolling up it bunches up and pulls to the right side The one arm on the right side sags compared to the left as well. I used foam tape and duct tape on the coil to get around this to a point. Anyway it's not perfect but it is installed and not worth trying to replace for the amount of times I actually open it.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jeaninepcohen jeaninepcohen
Don’t buy
300x150 cm
Cheap and this company is horrible. They do not back their products even when issues occurs within manufactured limited warranty. Horrible.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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kylesusan kylesusan
Not worth the money
300x150 cm
Only had it for a few weeks and the canopy stitching has come apart. Very cheaply made. Not happy with this at all!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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KGregory KGregory
Missing hardware - horrible customer service
Grey 350x300 cm Manual
Did not come with complete hardware. I am missing a bracket, bolts, & drill bit. The instructions don't say what size drill bit is needed or what size the bolts are. I had to take the box of hardware & instructions to Home Depot. Three associates tried to make sense of the instructions & hardware & sent me home with a 5/8 drill bit. The customer service team is giving me the run around. They are telling me I have 3 brackets & a drill bit. I have photos to show what came in the package & they are wrong. They don't have phone number so it's all chat & email. I have not had resolution & they want to close my ticket. I have paid a handyman to install & it's just hanging off the side of my house because the box did not come with complete hardware & it has horrible instructions! PLEASE SEND ME A COMPLETE HARDWARE REPLACEMENT WITH A DRILL BIT!!
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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