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VEVOR Toldo Lateral Retráctil Pantalla de Privacidad al Aire Libre 160x300 cm Toldo Lateral contra Viento Impermeable de Poliéster 180g/m² Divisor de Habitación UV 30+ para Patio, Jardín, Balcón, Gris

Reseñas de clientes para VEVOR Toldo Lateral Retráctil Pantalla de Privacidad al Aire Libre 160x300 cm Toldo Lateral contra Viento Impermeable de Poliéster 180g/m² Divisor de Habitación UV 30+ para Patio, Jardín, Balcón, Gris

Gris-160x300 cm

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173 Reseñas
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koc38 koc38
Warte vergeblich auf Retourenschein
Ich bin nicht zufrieden möchte seit Wochen die Ware zurücksenden. Leider keine Antwort.
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um dieses Anliegen weiter zu verfolgen. Unser Kundensupport-Team wird sich per E-Mail bei Ihnen melden und Sie auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie zeitnah Ihren Posteingang auf unsere Nachrichten.
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Michel Michel
Toile
Toile  1
J’ai reçu ma toile endommagée et le service à la clientèle très très lent vraiment j’ai acheté cette toile pour l’utiliser
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Joe Joe
Broke upon arrival
The plastic piece the spring attaches to was broke. Upon first use it seemed to open with no resistance and then wouldn’t retract. After pulling the tube out of the cassette the plastic piece had broken just above where the spring attaches so I have an awning I can’t close.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Alexis Cahoon Alexis Cahoon
Make sure it's not damaged and make sure u have it straight and tight otherwise will sag
Gris 71x118 pulgadas
Mine came smack in on one side and it doesn't stay out where u want it to be and it has so many wrinkles in it wont stay tight and we have to make a bracket to make it stay straight and tight plus it doesn't even cover my whole side of porch still have a 2ft gap
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Gerald l flewelling Gerald l flewelling
Homeowner
Instructions were so bad...I can't imagine buying anything like this again. Warning! Instructions are unbelievable and hard to follow.
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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PATRICK Martin PATRICK Martin
Owner
2nd shipment was recieved damaged
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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V V
Received dented
Item seems to be overall hood quality however was already damaged when I opened the box in my living room.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lisa Lisa
Johnson
Wasn’t what I expected but worked nevertheless.
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marlaina Johnson Marlaina Johnson
Damaged. Late and Bad Shipping. BEWARE!
Damaged. Late and Bad Shipping. BEWARE!  2
First, the shipment was late. The company did not ship the item when they originally said they would, which already put it behind schedule. Once it was finally shipped, UPS also missed loading it onto the truck one day. In total, the awning arrived about four days later than expected. And had we not been willing to spend several hours on the phone with UPS and drive over an hours each way on a Saturday, who knows when or if we would have ever gotten it! Because this was a business purchase that we needed for the weekend, we ultimately had to drive over an hour to a UPS hub on a Saturday to pick it up ourselves in order to get it in time. When we finally opened the package at our business location, we discovered that the awning housing was dented and damaged. Under normal circumstances we would have returned it, but because the shipment had already been delayed several days and we urgently needed it for our flea market setup, we had no real option other than to keep it and make do with the damaged unit. I do have photos of the damage. It’s in multiple spots. Buyers should be aware that delivery timelines may not match what is promised, and if you are relying on this for a specific event or business use, you may want to allow extra time or consider other options.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Tim Tim
Mr
Mr 1 Mr 1
Arrived Damaged beyond repair.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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