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VEVOR Ventana de Concesión 152 x 92 cm Aleación Aluminio, 6 Ventanas Corredizas, Puerta Abatible y Gancho de Arrastre, a Camiones de Comida, Carros Catering, Remolques Barbacoa, Cocinas Móviles

Reseñas de clientes para VEVOR Ventana de Concesión 152 x 92 cm Aleación Aluminio, 6 Ventanas Corredizas, Puerta Abatible y Gancho de Arrastre, a Camiones de Comida, Carros Catering, Remolques Barbacoa, Cocinas Móviles

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Dora Corner Dora Corner
Great product
We replaced the window in our food truck. This unit fit perfect. Install was easy and looks great. Packaged well, no damage upon arrival, all parts were included as advertised. Arrived on time , actually less than one week. We used clear caulking for install to guard against leakage which we purchased separately.
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Francesca Francesca
El diseño de la ventana superior e inferior es práctico
El diseño de la ventana superior e inferior es práctico, mejora la comodidad de recuperar artículos y es adecuado para uso comercial.
0 personas encontraron esto útil
Laura Laura
¡Diseño inteligente
¡Diseño inteligente, muy práctico.
0 personas encontraron esto útil
lavishlixsnowcones lavishlixsnowcones
Don’t expect to stay cool with this!
This is horrible. This item does not come with plexiglass so if the serving window is open, all the cold air just leaves out. I’ve never seen anything like this and would not have known to ask such a question. The window is useless to me. I have to get another one installed. Very unhappy with this purchase.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Mauro Mauro
Review
Review  3 Review  3 Review  3
The window looked nice, but when it arrived I opened the box and realized it was damaging the front glass and the frame. I would love to give it 5 stars, but I'm still waiting for them to replace it or refund my money.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Samuel Samuel
Good price, Poor quality.
I bought for a foodtruck and works but it’s a poor quality because the windows are made it with plastic not glass. So that’s a important point before but this. But for the price it’s a good option.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Junaid Mansuri Junaid Mansuri
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I recently purchased a sliding window (Order #[insert order number]) for my food trailer. While the window was relatively easy to install, I have encountered significant issues with its performance and durability. When operating the exhaust hood, the negative pressure (vacuum) created inside the trailer causes the sliding panels to be sucked inward and pop out of their tracks. This not only makes the window appear fragile and poorly designed for such conditions, but it also creates a loud, unbearable whistling noise. As a result, I am sometimes forced to turn off the exhaust hood entirely just to communicate with customers, which severely impacts my business operations. Given these problems, the current sliding window is not suitable for use in a food trailer environment with a powerful ventilation system. I would greatly appreciate it if you could assist me with replacing this window with a more appropriate model—preferably a conventional double sliding door (sash) window that opens outward or is better sealed against pressure differences. Please let me know the available options, any additional cost (if applicable), and the process for return/exchange. Thank you for your understanding and prompt assistance. I look forward to your reply. I will share the Pictures upon request
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Matthew Bates Matthew Bates
Arrived Broken
Arrived Broken 1 Arrived Broken 1
Window arrived broken, and Vevor would not replace it. Kept trying to offer money that wouldn’t even cover the cost to fix it. After a week of back and forth I finally took the money they offered realizing they wouldn’t fix the window. The window is very cheap, but not bad for the price as long as it doesn’t arrive broken. I won’t buy another Vevor product because they will not stand behind it, and say it’s too hard to return and replace.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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ryan ryan
business owner
Product came damaged with a crack on the face of the cover. Customer service is very tough to deal with and has not been resolved yet for 2 weeks....
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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