Reseñas de clientes para VEVOR Toldo para Exterior, Área de Protección Solar de 1219 x 1066 mm Toldo de Aleación de Aluminio Resistente a la Oxidación con Voladizo Compatible para Puerta de 1 m de Ancho de Exterior

To start off, this awning is pretty well made for the price but unfortunately they never packaged it well enough for delivery. The issue I have is they coated ever panel with a clear film, my guess to prevent scratches since they're all packed on top of each other. This film is almost impossible to remove, this peeling sunburnt skin but imagine trying to peel off 24sqft a tiny piece at a time which took me a little over an hour. Although it cuts down on the scratches, it doesn't eliminate them completely and every single panel appears to have some of the paint removed from this film. Overall I'm happy with the awnings construction (so far) but very disappointed in the overall appearance and finish

Parts are scratched and dented.

The box arrived damaged and many of the pieces inside had deep scratches.

Purchased two last month installed them a week later. Already has rust and middle of awning is sagging or very noticeable curve since installation

Rusted within a month. Cheap and this company is horrible. They do not back their products even when issues occurs within manufactured limited warranty. Horrible

Me gustaría poder opinar pero no puedo xq la caja llego golpeada y se ve q en el viaje se perdieron dos piezas q nunca llegaron y no pude montar mi todo reclame mil veces me mandase las dos piezas o uno nuevo y nada me quede sin saber si cumplía mis espectativas..

cheap material and the anchors were unusable and didn't work so i had to get my own tools to get it mounted properly. extremely frustrating. turned a 30 minute job into 3 hours.

Zero customer service on a missing part. If you are going to sell products to United States citizens, you might want to plan on providing missing parts. Rent a warehouse or build a storage building in the country that you "serve" and keep ALL of the needed parts for your awnings there. I spent WEEKS on a ridiculous email chain and was finally told that the missing "Part F" required an on-site remedy. I called the ONLY store for VEVOR in the United States. It is located in Texas which is over 1000 miles away from my home. No human answered the phone even after five calls. The voicemail was full and could not accept any messages. The only TINY bright spot in this whole debacle was the fact that VEVOR refunded me for the defective awning package. I will NEVER EVER purchase ANYTHING from VEVOR!

Worst customer service. Unable to communicate effectively with Vevor representatives and it's shipping & handling departments. Carrier and vevor do not aligned in their delivery processes.

I ordered 2 awnings both had damage but beyond the damage the colors aren’t the same even within the same package.