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VEVOR Tienda Refugio Emergente para Acampar Parasol de 6 Lados con Ventanas de Malla, Bolsa de Transporte Portátil, Estacas para el Suelo, Tiendas de Campaña Grandes para Acampar al Aire Libre, Césped

Reseñas de clientes para VEVOR Tienda Refugio Emergente para Acampar Parasol de 6 Lados con Ventanas de Malla, Bolsa de Transporte Portátil, Estacas para el Suelo, Tiendas de Campaña Grandes para Acampar al Aire Libre, Césped

Marrón 3.6x3.6 m

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George Munoz George Munoz
Pop up tent
Verde 3.66x3.66 m
I like it , but it comes with stakes and rope but the tent has nowhere to tie to. Just used it and it got blown over and ripped. Total bad design. No loops at top or bottom. Ridiculous not to have and tie points.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Do not buy!
Marrón 3.6x3.6 m
This was the most frustrating item I’ve ever owned. Takes at least 4 people to set up and that was still a chore. The sides bow out so it makes it impossible to use on a deck. For camping this could work but not as a gazebo like stated. It’s a screen tent. The netting is attached to the frame which makes it even harder to setup. Way overpriced for what it is. Very disappointing.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gina Gina
No canopy, no refund
Marrón 3.6x3.6 m
I mailed it back 3 weeks ago and still have not gotten my refund
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Doreen Matchem Doreen Matchem
Mrs
Marrón 3.5x3.5 m
Mrs 1 Mrs 1 Mrs 1
I really love this shelter but it did not last. I used it 2 times in one year and the roof started to leak. I only used it once in the rain. The thing that I am most upset about is the treatment I received from the company when I contacted them about the pin holes in the roof. I ordered it on June 7th, 2025 and I contacted them on July 4th, 2026. I use once during the summer in 2025 and once in 2026. It was stored in its original bag. We and my husband are both retired and we gave never had small kids or pets inside the shelter. It should never have leak. For the price we paid for it, I am very disappointed, especially after I raved about it to my family and friends and now I have to tell them that I was completely wrong about this shelter and about this company.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ingrid Gentsch Ingrid Gentsch
Defekte Ware geliefert
Marrón 1.83x1.83 m
Defekte Ware geliefert  1
Mir wurde ein defektes Zelt geliefert das Netz hat ein Brandloch ich habe das sofort reklamiert aber habe keine Antwort erhalten wie der Fall jetzt weitergeht da ich mit Klarna bezahlt habe habe ich dort Käuferschutz beantragt und hoffe der Fall wird für meinen Gunsten entschieden denn das kann ja wohl nicht sein bei Reklamation bekommt man hier einfach keine eindeutige Antwort mehr nur eine Gegenfrage ob das Paket auch kaputt war das ist sehr enttäuschend
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Darryl Timbers Darryl Timbers
Missing parts
Verde 3.66x3.66 m
Missing parts  1 Missing parts  1 Missing parts  1
Shipping was fast that’s the only good thing about this transaction. Shelter arrived and took it camping Went to set it up after many attempts to get it we found out it was missing a support bar. Asked for a refund and I got that VEVOR will ship the missing part. Not happy with the purchase or the customer service provided
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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ref ref
Bad Quality and bad service!
Verde 3.05x3.05 m
Bad Quality and bad service! 1
There are holes in tge fabric! stitching is poor. misaligned Velcro does not line up Courier did not deliver to my home I had to go to another town to pick up my package and it was damaged. Vevor support will promise you everything, but provide nothing.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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LaVon Murphy LaVon Murphy
Mz
Marrón 3.6x3.6 m
I have tried taking pictures and even tried uploading pictures of the broken product but the system totally erased my review..the inside door pole ripped thru the slot and it now up against the top of the tent..and the outside pice the stake goes into in the front portion of the tent completely separated from the tent.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cindy Taylor Cindy Taylor
Danaged
Marrón 3.6x3.6 m
Received damaged
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Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Just me Just me
Owner
Marrón 3.6x3.6 m
I am unable to write a review because it is still packed in the original box. We will not be opening or using the Gazebo until mid May 2026, when the camping season starts. When that happens and its being used, I'll be able to write a review. thank you.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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