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VEVOR Tienda de Campaña Inflable para 5-8 Personas con Bomba de Aire Verde, Carpa Hinchable para Viaje Outdoor Glamping, Tela Poliéster-Algodón Impermeable, con Claraboya Apertura de Chimenea Bolsa

Reseñas de clientes para VEVOR Tienda de Campaña Inflable para 5-8 Personas con Bomba de Aire Verde, Carpa Hinchable para Viaje Outdoor Glamping, Tela Poliéster-Algodón Impermeable, con Claraboya Apertura de Chimenea Bolsa

400x300x220 cm 5-8 Personas Sin Toldo

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262 Reseñas
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Todd Todd
Vevor inflatable tent
5-8 Personas 4x3x2 m
Used it for 2 nights and the 3rd night it totally deflated , so not buy this product .. keep your money .
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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lagartomelli lagartomelli
kommentti
3-5 Personas con Dosel 3x2x2 m
Arvoisa Vevor En ole käytännössä testannut vielä. Tarkoitukseni olisi retkeillä saaristossa. Aurinkoisin terveisin. Grönroos Marko
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hei! Arvostamme todella, että jaoit ostokokemuksesi kanssamme. Se merkitsee meille paljon, sillä se auttaa meitä parantamaan palveluamme. Kiitos vielä kerran arvokkaasta palautteestasi!
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SB SB
Received wrong size
5-8 Personas 4x3x2 m
I ordered the 5-8 person version, when the box arrived I noticed it was lighter than I was thinking it should be. Checked the specs and should have been about 40 lbs, put it on the package scale at work and it was only 27.5- open the box and the manual is for the 3-5 person version and the weight of the package corresponds with that. Currently waiting on a resolution from customer service.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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María Angustias Moreno Escobar María Angustias Moreno Escobar
La tienda de desinfla
3-5 Personas con Dosel 3x2x2 m
Me fui a un camping de mi ciudad para probar la tienda y desde el primer día a las cuatro o como cinco horas máximo se desinfla. Llevo tres noches y está ha sido la peor, me he despertado con la tienda en la cara Son las 4:26 de la madrugada y estoy desesperada. Que hago para solucionar éste problema?
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
 S Moj S Moj
Customer
4-6 Personas 3x3,1 m
Very pretty. Easy set up. Not water proof/ resistant. First use this week. 2 days sunny no issues. Today light rain. Water dripping inside from seams where the fabric is stitched to hold air tubes. I have a tarp over center of tent. Unfortunately the tarp was not large enough to cover the top of tent completely. Where the extra tarp does not cover rain is slightly dripping.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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Nesha Nesha
Leak at the beam on first try
4-6 Personas 3x3,1 m
Leak at the beam on first try 1
I finally got around to pumping up my inflatable tent, and as soon as I did that, I noticed there is a leak at the sea on the inside for this tent. I am under a 12 month warranty and since I tried to reach out for a solution, they said that it is not a serious problem and only offered $35 to fix it. Please be cautious when ordering this type of tent and dealing with this company this is the second time I had an issue with a with a different product and they did not want to honor their warranty. The warranty means nothing if they do not respond or fix the problem.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Never again Never again
VEVOR may want to package their products just a tad better
8-12 Personas con 2 Claraboyas 4,8x3,6x2,2 m
VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1
VEVOR apparently is unable to prepare shipment all that well. In addition to that, they are a nightmare to deal with. It takes about 24 hours to answer each request, the requests they ask are ridiculous and redundant, then you pretty much go nowhere with them. I'm seeking alternative means to take care of this issue. You HAVE to see these pictures. Even then, VEVOR doesn't wish to do anything. This is an inflatable tent! I truly wish I could share the video. The photos tell the tale but don't do it as much justice as the video.
7 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Lamis Lamis
Very bad after sales support
3-5 Personas con Dosel 3x2x2 m
I asked for a return of the tent more than a week ago, but the support keeps sending automated emails of we will check and come back to you within 48 h. But obviously they dont. Now I cant return the 1K + tent its a scam!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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David David
Diaz
4-6 Personas 3x3,1 m
I never received anything.I also had asked for a store credit to get another tent
0 personas encontraron esto útil
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Claudia Claudia
Never Got The Tent!
8-12 Personas con 2 Claraboyas 4,8x3,6x2,2 m
Waited since November. Never received it. Best as I can tell it never shipped. Won't order again.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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