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VEVOR Tensor de Cadena de Amarre Trinquete de Cadena 0,8-0,9 cm 2 Piezas Carga de 3220 kg Carpeta de Carga con Trinquete Mango Antideslizante para Asegurar Cargas, Transporte, Remolques de Camión

Reseñas de clientes para VEVOR Tensor de Cadena de Amarre Trinquete de Cadena 0,8-0,9 cm 2 Piezas Carga de 3220 kg Carpeta de Carga con Trinquete Mango Antideslizante para Asegurar Cargas, Transporte, Remolques de Camión

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Andrew Andrew
Mediocre product
2 pcs 4173kg 0.6m
The ratchets are nice but are hard to swap from tightening to loosening. Also the handles vibrated out the first time I hauled my tractor with them. I recommend either putting some thread lock or tack welding them. I reached out to Vevor for a set of replacement handles and they said they aren’t available only full sets (binder and handles)
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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John John
Not too bad for the price
4 piezas 3220 kg 6 m
Ordered this in early November when it was shipped. Its missing parts. One of the handles is still missing. Still waiting on them to send it to me. Other than that, it seems okay.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Fabian m Fabian m
Tractor use
4 pcs 4180kg 3m
They are good chains. The rachet not so great keeps binding up. Wish they had a extrat 2 feet on the length
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ron Willis Ron Willis
Just okay.
4 pcs 4180kg 3m
Don’t believe the arrive by date initially shown, especially if you live out west. This was shipped from ON to AB by train and arrived a week later than shown. Delivered by Puralator and they don’t work weekends either. Resulted in having to delay my trip. Chains were as advertised. The chain binders are NOT stamped with WLL so not sure how legal they would be for you professional drivers out there. If I were to do it again and I wasn’t in a hurry I would watch the sales at Princess Auto and shop local.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Johnj Johnj
Chain unstamped
2 pcs 4173kg 3m
All graded chains are required to be stamped every 4 links with the grade of the chain. This chain should be stamped gr70 and it's not. If DOT inspects the chain they will Charge you
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dale Stanton Dale Stanton
Only 1 set arrived
I ordered 2 sets of 4 load binders only 1 set arrived, on closer inspection the handles don’t fit into the body and I had to chip the paint off also they not threaded into the body so will fall out while using them, this is a a serious design flaw as it whips back on you when it’s under load.
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jason Cameron Jason Cameron
Owner
Very disappointed that half the order can and that Vevor would not ship the remaining pieces. After-Sale Service/Missing Parts/Accessories/Wrong Item Sent Ticket ID:1730918490770 Order Number:24102600929614225236 https://adsimg.vevorstatic.com/upload/vevor/attachment/20241106/image_1730918433_926.jpg
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Equipment Operator Equipment Operator
Property
4 pcs 4180kg 3m
Property 1
Used the Ratchet Binder twice for chaining down equipment to transport and the handle broke while using only my hand to tighten. I use about twice a year and the item was over a year since I purchased. however this should have lasted a lifetime. Vevor only offered to sell me a replacement for 60% of the cost of the replacement. I will pay more from a reputable company in all my future purchases who offer quality products.
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Dave Dave
Garbage
2 pcs 4173kg 0.6m
Heavy duty ratchet chain binders were so crappy made they will not even work, extremely dangerous garbage, they did give me a very small portion of the cost back though
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Roddie Reeder Roddie Reeder
Owner
4 piezas 3629 kg 4 m
Received this order box intact but was missing two chain binders. Contacted customer service twice since delivery with no reply and order is still incomplete. At this time I advise people to refrain from purchasing from vevor due their lack respect for their customers
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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