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VEVOR Tensor de Cadena de Amarre Trinquete de Cadena 0,8-0,9 cm 2 Piezas Carga de 3220 kg Carpeta de Carga con Trinquete Mango Antideslizante para Asegurar Cargas, Transporte, Remolques de Camión

Reseñas de clientes para VEVOR Tensor de Cadena de Amarre Trinquete de Cadena 0,8-0,9 cm 2 Piezas Carga de 3220 kg Carpeta de Carga con Trinquete Mango Antideslizante para Asegurar Cargas, Transporte, Remolques de Camión

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mike mike
sucks
4 piezas 3629 kg 4 m
The service from your company..... sucks........I bought 2 sets one binder does not work....I have spent hours trying to get this solved.....nothing being done...the other 3 binders are fine
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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pwhite5901 pwhite5901
didn’t show up
2 piezas 3629 kg 3 m
they never arrived
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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austinrhoadsconstruction austinrhoadsconstruction
Missing parts
4 pcs 4173kg 6m
Got 3 chain binders was suppose to get 4. One is missing a handle. I also only received 2 out of 4 chains. Emailed with there AI customer service and it’s been like 2 weeks now and still haven’t received missing parts.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Abrams Abrams
Shipping Issues
2 pcs 5443kg 6m
Never got order. Where lost in transit.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Alan Flanagan Alan Flanagan
Missing items that they won't ship
4 pcs 4173kg 6m
Bought these about a month ago. Missing important pieces. What a surprise. Took over three weeks just to get someone to say I'm getting some money back. Still hasn't shown up. Turns out, it's not enough. Can't buy the missing pieces. So I have chains and binders with no handles. Should have known better. Another lesson learned. Never guy from here.
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Terrible.  Do not buy Terrible. Do not buy
Horrible!! Stay far away
4 piezas 3629 kg 4 m
Binders twist with the chain and need 2 people to operate these Metal poles that go in the binder are so loose they fall out
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Javier Javier
No las volvería a comprar
4 piezas 3629 kg 4 m
Nada prácticas.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Dane Doerflinger Dane Doerflinger
Owner
4 pcs 4180kg 3m
Owner  3
I received a package. It was half open missing two pieces reached out to VEVOR , they said it was the carriers problem. The reason I was missing two of my pieces which in my opinion if you’re selling a product and the purchaser does not receive all of the product does not matter whose fault it is you should make it right they agreed to refund me 30 or $35 and I have yet to receive that refund on my card. The product itself works well it’s just they leave a bad taste in your mouth when they’ do not fulfill their promise of making sure the customer receives the entire product so therefore I have found a new distributor to buy my products from. I really wish they would’ve done the right thing because I would’ve continued to buy from them very often.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Tyler Morris Tyler Morris
Mr
2 pcs 4173kg 0.6m
Binders are decent, handles are and binders are 2 different pieces and handles do not stay screwed in very well, they are very loose. First time I used them on the return trip home 1 of the handles unscrewed and fell on the road somewhere and I had no clue until I arrived back home. Probably will not buy these again for that reason.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Donald Donald
buyer
4 piezas 3220 kg 6 m
were good other than broke a chain second time i used them just be sure to keep well lubricated
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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