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VEVOR Tanque de Aire de Dióxido de Carbono con Revestimiento en Aerosol Gris, Cilindro de Acero de Aleación Nuevo 2 kg, para Dispensar Cerveza de Barril y Hacer Refrescos, 115 x 115 x 445 mm

Reseñas de clientes para VEVOR Tanque de Aire de Dióxido de Carbono con Revestimiento en Aerosol Gris, Cilindro de Acero de Aleación Nuevo 2 kg, para Dispensar Cerveza de Barril y Hacer Refrescos, 115 x 115 x 445 mm

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Ross Ross
Cylinder started leaking
Cylinder started leaking 1
After 1 year the cylinder started leaking where the valve body is threaded into the tank. I have a tank that is 40 years old and has never leaked. Found out after getting it re-filled and $25.00 of CO2 is wasted.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andre Andre
Mr
Truly the worst service I have ever seen. They just want to merry go round you and waste your time. No after sales whatsoever. They sold me a CO2 tank with an old date from last year. Go somewhere else to buy as these are obviously off shore and could care less about you once the purchase is complete.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Zac Zac
1ST & LAST PRODUCT IM BUYING FROM VEVOR
This tank worked for 3 fills before failing and leaking i was told there was nothing they could do since it had been 13months and the warranty only cover 12
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Al Al
Never received it
Took 2 weeks with no updates , had to call and get a refund (very easy and good communication) moral of the story; if you’re in a rush , just go to your local store .. never seen something take so long ..
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Steve Wertheimer Steve Wertheimer
Mr
Worst garbage can company I've ever dealt with in the world they are completely full of shit. Do not buy from these idiots
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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TomK TomK
Faulty Valve
Tank itself seems to be pretty solid and a great price, but mine shipped with a faulty valve according to the technician that tried to fill it. He said that it kept seizing on him... he's dealt with quite a few of these in the past, and that they tend to be good enough for most people who just want to use it for making soda, but sadly mine was defective. Support was really painful to deal with at first. Insisting they're unable to do anything unless i submit a video of the problem. After quite a bit of back and forth, I eventually got someone who was able to understand the words being written and they offered a refund. Front line support staff was horrific to chat with... I highly recommend skipping chat support for making a ticket right away.
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Respuesta de Servicio al Cliente: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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