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VEVOR Tanque de Diésel Portátil de Polietileno Tanque de Combustible Diésel de 58 Galones con Bomba de Transferencia de 12 V Almacenamiento de Diesel Gris Flujo Máximo de 10,6 GPM para Camión Tractor

Reseñas de clientes para VEVOR Tanque de Diésel Portátil de Polietileno Tanque de Combustible Diésel de 58 Galones con Bomba de Transferencia de 12 V Almacenamiento de Diesel Gris Flujo Máximo de 10,6 GPM para Camión Tractor

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J-sebastien J-sebastien
Review
Bonne qualité prix par contre le filtre n’étais pas étanches à la réception. Le service à la clientèle on fini par me régler le problème mais sa n’a pas été facile.
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Tim Free Tim Free
Good but the motor quit
We bought this in May Seemed decent for the price but the motor quit in October. Only gets used maybe twice a week at the most. Hopefully we can get a new motor for the pump. Would be nice to have attachment points on the tank to secure it in a truck box etc
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Ky  Belser Ky Belser
Owner
Worked ok for about a couple of months after the warranty expired at which time the pump motor aparrently went out. I contacted Vevor to buy a replacement pump and they do not sell it and could not provide any way to get one except to search for a " similar " one on line. I told them that it was unprofessional to sell equipment like this and not be able. Stand behind the products to supply customers with a way to repair them. The closest thing that appears to be be able to possibly fit might be a transfer pump system that they sell that appears to be made to fit with the suction from the tank on one side and hopefully the same size outlet to attach the pump handle hose on the other side . I am going to try that instead of just taking the $550 nurse tank to the dump . You are just flipping the coin when you buy something like this from them like most Chinese companies and in this case it not me in the rear end . As the old saying goes , " You get what you pay for". I guess it is just a use for a couple of years and throw away unless you know how to work on this kind of thing . They could simply need a few pump motors in stock and that would solve the problem. . I guess they do not understand our level of customer service in China.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Steve Steve
Beef Producer
Beef Producer 1
To Start it took at least 10 days longer to ship than the estimated shipping date. When I received it the screws holding the pump in place had fallen out. Easy to fix but should not be required. The hose clamps on the suction line were also loose and had to be tightened. Make sure you tighten the filter, on the initial use, It was loose and sprayed fuel all over me and my truck. I don't believe it is the right filter for the housing The hose has an O-ring fitting that screws into a 90 degree pipe thread fitting at the filter. it is dripping. I tightened again after the last use so I am not sure if it is fixed or not. The vent on the filler cap doesn't keep up with the pump, so if you don't loosen the cap, it starts to collapse the tank. It seems that they have very poor or no quality control.
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James James
Mr
Never received the fuel tank. Customer service very difficult to work with. No refund given. Chalk it up as a lesson learned at the tune $500.00. Never again.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hector Nolasco Hector Nolasco
Operations Manager
Worst Customer Experience. Slow at responding. Want Video Proof when their products arrive not working???? When we make these kinds of purchases it is because we need to use the item ASAP. If it arrives damaged we would appreciate a more speedy response. And NOT to have to jump through so many hoops to get some much-needed help.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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