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VEVOR Tanque de Combustible Portátil 121 L con Bomba de Transferencia de Combustible Eléctrica de 10 GPM, Manguera de 3,96 m, Boquilla Autosellante, Contenedor de Combustible para Diésel, Rojo

Reseñas de clientes para VEVOR Tanque de Combustible Portátil 121 L con Bomba de Transferencia de Combustible Eléctrica de 10 GPM, Manguera de 3,96 m, Boquilla Autosellante, Contenedor de Combustible para Diésel, Rojo

37.9L/min

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135 Reseñas
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135 reseñas
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tj91074 tj91074
Hose is fragile and cracks EASY
Bomba eléctrica
Tank is great and sturdy, wheels nice. HOWEVER, the delivery hose SUCKS!! It get brittle and cracks and then you have no way to empty the 15 Gal of fuel!! How can I get a new delivery hose?
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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riceytrd riceytrd
Terrible customer service
Bomba de presión manual
Only works when you can get the gas can higher than what you're trying to fill up. Nozzle doesn't stop the flow of gas once it starts. Piece for wrapping the hose around was broke when I unboxed it. Vevor told me to lay the can flat and it's not broke. Great customer service here.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[464061330025472], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
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Nicolas Fournet Nicolas Fournet
Qualité
Bomba de presión manual
Qualité 1 Qualité 1
Produit de très mauvaise qualité, 1 roue a déjanté et 1 roue c'est littéralement casser seulement 2 semaine après la reception. Le SAV m'a renvoyer des roue alors que je souhaite 1 avoir.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Kevin W Bussard Kevin W Bussard
Supervisor
Bomba de presión manual
The axel was not in on on side and the handle nozzle does not shut off.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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marty marty
product support non existent
56.8L/min
I have my new fuel caddy and it leaks oil on its first use and i have not been able to contact vevor as they have made the system extremely hard and difficult to use i have tried for at least 2 to 4 hours no luck
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
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st.moul st.moul
Bien pour certaines utilisations
Bomba eléctrica
Le réservoir en lui-même est bien par contre le système de pompe est un peu léger, le tuyau plongeur est trop long et c'est difficile de pomper la fin du bidon. Malheureusement le tuyau avec le bec verseur est lui trop petit, suivant le véhicule (bateau) il est difficile, voir pas possible de faire le plein. Dommage qui il n'y a pas un état batterie en cas d'utilisation sur batterie, manque un système d'accu avec chargeur.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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James James
Owner
Bomba eléctrica
Gas tank arrived with a pin hole in one of the bottom corners. Could have been caused in shipping as that corner was dented. Contacted Vevor and they offered to give me $47 credit and I could keep it and fix it myself or ship it back for a full refund. I fixed it and took the $47 so I didnt have to deal with the hassle of shipping. It has worked so far with no other issues. The pump isnt very fast but I knew that before purchasing from the description but it beats lugging multiple gas cans to fill my boat.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Otis Otis
Boss
37.9L/min
Boss 1
Absolute junk. Never worked from taking it out of the box. Worst customer experience of my life. So difficult to deal with . Emails only, no phone calls at all. They ask for a video in one format and the pictures in another format, anything to make process difficult.Now they want a different size photo that what I sent in earlier. What is there to video, product doesn't work ! Still waiting for replacement Parts as of today. Why not send me a complete functioning new unit ? Oh,its Chinese New Year, parts delayed they tell me. Been over a month since I took delivery and still can't use the product I paid almost $500 for. Hell I could have drove to Toronto where they say the warehouse is and picked up another pump. Horrible customer service. I will never purchase anything more fro Vevor and will be sure to let everyone who asks about this product. Stay away !!! This product review will probably never make it public because it's so negative. See what happens. JUNK
12 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Nathan Richardson Nathan Richardson
Owner of business
Bomba de presión manual
The tube had a leak in it, so I would like another one if possible, I cannot store gas in a container that slowly leaks from the tube. Besides that it works fine
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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John  Horan John Horan
Mr
Bomba eléctrica
Good product
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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