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VEVOR Tanque de Combustible Portátil de 30 galones, 23,5 L/min, 180 W con Ruedas de Bomba Eléctrica, Transferencia de Combustible para Máquina de Aceite Lubricante Diésel, Barco, Motocicleta

Reseñas de clientes para VEVOR Tanque de Combustible Portátil de 30 galones, 23,5 L/min, 180 W con Ruedas de Bomba Eléctrica, Transferencia de Combustible para Máquina de Aceite Lubricante Diésel, Barco, Motocicleta

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414 Reseñas
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Be careful of the Information on their Site Be careful of the Information on their Site
Misleading Product Information
Misleading Product Information 1
Read the title of this item..... what can go into this tank? Anyone ever put "Diesel Lubricating Oil in a car mowers Boat Motorcycle?" Doesn't really make any sense at all, I should not have assume gas can go in there. Learned this from the manual after I had it all together, "do Not Put Gasoline in this Container". Oh wait, one of the pictures describing the product has a person putting Diesel Lubricating Oil in a sports car, Hmmmmmm! Contacted customer service - quick responses...... But they do not answer the questions you ask. You get canned responses, like they have NO IDEA what you are asking. Simple question "is there possibly a conversion to this tank so you can use it for gas?" Asked 3 times and NO answer. I let them know iI hauled it 250 miles up to my cabin on the Canadian border...... I can return it but I would have to pay for shipping..... 10 emails going back and forth , they finally offered $70..... A joke of a time wasting, frustrating, laughable stupid situation.
5 personas encontraron esto útil
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B.E. B.E.
Not Great
Rojo
The tank itself is heavy duty, which is great, but just know that it's very difficult to load an unload to re-fuel. Within the first few months the pump stopped working and the handle on the crank broke. I no longer use it, wish I had opted for several high quality fuel cans instead.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Markus Markus
Owner
Rojo 4 ruedas
Box came completely destroyed with large holes and crushed foam throughout the box. Parts were missing and getting a resolution was impossible. This was not my first purchase with vevor, but may be my last
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Tracy Pickens Tracy Pickens
Mr
Rojo 2 ruedas
The pump quit after 8 months of using it. The quality of the pump is just not good. The rest of the tank and wheels etc are fine.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pat Jeske Pat Jeske
Came damaged
Negro 4 ruedas
Came damaged 1 Came damaged 1
Would be a great unit, but it came damaged to the point. I can’t even use it. Customer support was great getting back to me pretty quick but they are trying to just give me a $50 coupon for a $200 damage tank, and where the pump threads in the threads are bent and unusable. They told me it doesn’t look like it will leak. Why is it so hard to take a return and give my money back. About ready to escalate it to the Better Business Bureau.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Donald Pittman Donald Pittman
Poor quality control.
Rojo 2 ruedas
Yup it looks like others at first glance but boy I sure wish Vevor would provide better quality in both materials and workmanship. Handle mounts are welded on crooked which makes getting the handle bolted in very difficult as the bolt holes dont line up well. Wheel mounts are welded on crooked and at different heights which looks strange and makes the unit wobble even on a flat floor. The hose clamp stripped out on the first tightening. Come on Vevor is this the best you can do? Can't load pictures or videos. Is that because I am giving it a poor review?
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Joe Ricciardi Joe Ricciardi
Good idea poor execution
Negro 2 ruedas
Item is a great idea but so many things are wrong with it, that the low price ends up being a waste of money. Weld quality is fair at best and internal slag is a concern regarding fuel contamination. Was able to clean out pretty well but was difficult to do… Transfer hose is low quality and had pinhole leaks, so had to throw it away and buy replacement fuel line hose ($25) Fittings leak ALOT so plan to use fuel safe sealant. Pump works well but is cheap and I wonder how long it we’ll last . Showed up dented but Vevor gave me a credit for damage. I would not buy this again. Too many things poorly done
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Manuel Jiménez Manuel Jiménez
No ha llegado nada
Negro
Por qué el estatus me dice entregado, yo no he recibido nada. Necesito información sobre mi pedido. Urgentemente
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Robier Daniela Robier Daniela
Katastrophale Bedienung , funktioniert überhaupt nicht , Finger weg
Amarillo 4 ruedas
Ich habe 5 Stück gekauft, um Benzin zu lagern. Beim ersten hat die Pumpe halbwegs funktioniert, bei den anderen ließ sich nichts hineinpumpen, obwohl wir dann die Behälter höher hingestellt haben. Bei einemTank, den wir vor 4 Wochen befüllt haben , funktioniert die Anzeige nicht mehr und die Pumpe ist eingerostet und bewegt sich gar nicht mehr. Lieber ein teureres Qualitätsprodukt kaufen!!!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Gas caddy Gas caddy
Damaged
Amarillo
I’m still dealing with customer service as this got delivered damaged and it has been more than two weeks and it’s still not resolved
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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