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VEVOR Tambor de Mano 55cm 10 Notas Instrumento de Percusión en D Menor con Mazos

Reseñas de clientes para VEVOR Tambor de Mano 55cm 10 Notas Instrumento de Percusión en D Menor con Mazos

432 Hz 10 notas

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A A
Ms
432 Hz 10 notas
Very happy with product so far. Appears very strong and sturdy. And can't complain about price. Great beginner musical instrument.
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AndrewRogers AndrewRogers
Sounded great!! Then went out of tune!! (:
432 Hz 10 notas
Update! 9/12/26. My son has received the refund due him. If you need a refund from Vevor, the key is to continue sending as many messages as possible, leave negative reviews, do whatever you can to annoy them until they do the right thing. This is a really good company, with a bad return policy/system. If we bring enough attention to this area, it may improve. When my son and I found this, we were excited! Finally a real, large, hand pan that we could afford. When it came a few days after ordering, we were very impressed! The sound was astoundingly good, and in tune with itself (although not in tune with other standard 440 instruments). We played it for a few hours. Imagine our disappointment and surprise when one note in particular slid out of tune, and the other notes also changed tone and started sounding dull and muddy. Now it's basically not worth playing. The weird part was how it was basically perfect when received, then a few hours later, out of tune. We did not abuse it in any way. I opened a ticket with Vevor to try to get a replacement or refund, and after a week of exchanging messages, they stopped talking to me. No refund, no replacement. This is so disappointing, given the quality products I've ordered from them in the past (and thought I would order in the future). Vevor, it's in your hands to make this right. I may have to stop ordering from your website because of one bad product and customer service experience. I HATE to return items, and basically never do it, but because my son spent his own hard earned money on this, I have to advocate for him! Come now Vevor, let's make this right!!
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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cvocabri cvocabri
ras
432 Hz 10 notas
Couleur différente des produits habituels. Réajustement vibratoire nécessaire. Mais comme avec tous les instruments.
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Murph Murph
Good for learning
432 Hz 10 notas
I purchased this not expecting great results. It has taught me that I want a more expensive one that's in tune. Seller says that + - 10 cents is normal. It doesn't make tunes as easy as a well made handpan. For the price, it's ok. Good for beginner.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Normand Peters Normand Peters
Beginner drum
432 Hz 10 notas
Not the best quality. Tuning is off.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Alex Alex
Didn't include accessories
432 Hz 10 notas
Part of the reason I bought this over others was the inclusion of a stand, note stickers, mallets, etc. but it didn't come with those things. Also, it seems like a few of the notes are out of tune!
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Very out of tune! Kids play toy really
432 Hz 10 notas
Bought this as a gift for my wife to use in our yoga studio. It was very out of tune and did not create that beautiful resonance you expect from a hand pan. I contacted VEVOR with video along side an electronic tuner and all they kept doing was offering money back. I said I didn’t want that, I wanted one that was in tune. They said it was not defective. So after MUCH FUSTRATION I gave up, took the small refund and gave it to our 4 year old to play with.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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Andrew Andrew
Don’t waste your money
432 Hz 10 notas
You will get the cheapest Handpan on the market and get to try the instrument…. It will sound awful, play awful, get out of tuned within 3 days and then half the pan is dead, It’s like smacking the pots and pans in your house. Just line those up form smallest to biggest and hit them…. Thats all you’re buying. I hate it
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anna lynn Anna lynn
Looks nice, sound not quality
432 Hz 10 notas
Inconsistent sound and poor quality of tones. You get what you pay for i guess.. i took a chance on a bargain. And ended up wasting my money sadly
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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