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VEVOR Taladro de núcleo de diamante Broca de núcleo de 4\"/101 mm de diámetro, Broca de núcleo de hormigón de 9,5\"/241 mm, Broca de núcleo de rosca de 5/8\"-11 Brocas de núcleo de taladro seco/húmedo

Reseñas de clientes para VEVOR Taladro de núcleo de diamante Broca de núcleo de 4\"/101 mm de diámetro, Broca de núcleo de hormigón de 9,5\"/241 mm, Broca de núcleo de rosca de 5/8\"-11 Brocas de núcleo de taladro seco/húmedo

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Matt Matt
Terrible warranty and support
Húmedo y seco 63mm
Do not recommend them based of terrible support alone. Its like pulling teeth to get a replacement product when 1 comes damaged.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Austin Tipton Austin Tipton
Customer service is a scam
Húmedo 50mm
No help at all.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Troy Troy
Pissed off
Can't rate this After 4 weeks the courier (who delivered the core) still can't manage the deliverY of the actual drill WTF
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Mike B Mike B
Cheap pot metal
Húmedo y seco 63mm
Bought the 2 1/2” core drill bit The pilot bit was not straight. The core bit did not fit the 4” vevor core drill. So I had to use a supplied SDS shank that hold the 2” bit as well as the pilot bit in a hammer drill. First the Allen screw came out which hold the pilot bit. Then the the 2” bit snapped off the SDS shank. Breaking the threads off. Which made the whole set up worthless. The 2” drill is only held on by 3 threads! I was drilling through a non reinforced concrete wall.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeremy Jeremy
Mr.
Húmedo y seco 63mm
I've ordered this bit twice now. One was supposed to come via post office, the other Fed Ex. Both shipments made it part way and then sat there for 3-4 weeks without moving. Kinda hard to believe 2 delivery services can't get the product delivered. I never received either order but did get refunds on both orders.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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