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VEVOR Soporte para Bicicleta con Ruedas 360° con Bloqueo, Ajuste de Altura 5 Niveles, Portabicicletas Independiente de Acero, Uso Vertical y Horizontal para Ruedas de 20 a 29 Pulgadas (508 a 737 mm)

Reseñas de clientes para VEVOR Soporte para Bicicleta con Ruedas 360° con Bloqueo, Ajuste de Altura 5 Niveles, Portabicicletas Independiente de Acero, Uso Vertical y Horizontal para Ruedas de 20 a 29 Pulgadas (508 a 737 mm)

Tipo de rueda pequeña 1

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Jim Jim
Owner
Vertical simple 1 (2 Piezas)
Too small. No support by Vevor for any product.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Noah Petersen Noah Petersen
NO RETURNS, SHORT ON PARTS, RESELLING USED AS NEW
Estante vertical 5
The worst product I’ve ever received from the internet. I tried to cancel order 10 minutes after placing it, and didn’t receive a response from company until the next day, informing me the package anlready shipped After that they replied within 10 minutes for responses. They informed me that I could not return the product, and instead suggested I decline the delivery from the delivery person. When the package arrived, it was battered, and the parts were blackened with dirt (apparently they permitted another person to return the product). There parts bag was a jumbled mix of pieces, so I counted them, and it turned out it was short esssentiall nuts for the stand. When I asked them if I could return it now, they instead turned me over to a clearly automated response which just sends me a generic update message every 5 days, and lacks any meaningful repatriations. Another review previously described having this issue. Whatever you do, DO NOT BUY FROM THIS COMPANY.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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