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VEVOR Soporte de Suelo para hasta 5 Bicicletas Aparcabicicletas Carga de 136 kg Estacionamiento para Bicicletas de Acero al Carbono para Hogar, Patio, Garaje, Aparcamiento, Interior, Exterior

Reseñas de clientes para VEVOR Soporte de Suelo para hasta 5 Bicicletas Aparcabicicletas Carga de 136 kg Estacionamiento para Bicicletas de Acero al Carbono para Hogar, Patio, Garaje, Aparcamiento, Interior, Exterior

Estante vertical 5

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vtxisbest vtxisbest
Junk
Absolute junk. Do not buy. Hand screws do not hold the top tire holder in place. Really dumb design.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Samuel Trueb Samuel Trueb
Monsieur
Vertical simple (colocación horizontal + vertical) 1
Je n'ai jamais reçu ma commande...
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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David David
Vevor bike stand
Flimsy, not suitable for 29" wheel emtb. The adjustable wheel stop is useless, you cant set the tire size, it just flops open to full stop.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Mark
It’s ok, but you get what you pay for
Estante vertical 5
I was really excited to get this rack, something I can move in my garage and get the bikes up off the floor. When it arrived, the instructions are awful. My rack had plenty of scratches right out of the box and even rust on it. I was disappointed to say the least, after multiple emails with customer service they discounted the item for me but I’m still let down. Quality control is poor to say the least. As for function, it works ok, it gets the bikes off the ground. I’d recommend anchoring it to a wall as when you have a few bikes loaded it can be easy to tip. It’s never fallen on me but just as a bit of peace of mind I’d recommend anchoring it to something. One other thing is the metal just sits on the ground, there is no feet of any kind that you can level it with, which is disappointing and if you have a nice floor movement could easily damage the flooring. Overall, it’s OK but don’t expect anything close to perfection.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Berdat Berdat
Support vélo
Vertical simple 1 (2 Piezas)
Support vélo 3
Reçu colis, support vélo endommagé
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Dave Dave
Homeowner
Estante vertical 5
Homeowner 2
Top bar where hooks connect was made incorrectly causing the holes to be 90 degrees off to mount the hooks. Awaiting resolution from Vevor before attempting to correct myself. Instructions are vague, but it goes together easy enough.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Matjaz Matjaz
Bike rack
Estante vertical 5
Bike rack 2
Construction is ok but some parts do fall apart at first use. Awaiting customer support for feedback
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Subbu Subbu
Tire width matters a lot for secure hold
Vertical simple 1 (2 Piezas)
Tjhe stand works for only one of my three bikes well. It only works for a MTB with 2.4 inch tires. The other one with 2.7 inch wheels wioll not fit. The other Hybrid bike with thinner wheels (1 inch or so) will not stay sturdy on the rack. Overall, it was not a great buy for me.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Andrew Andrew
Moves around
Vertical simple 1 (2 Piezas)
Hard to get the tire in without putting a foot on it. I’ve had my Bike fall over several times. Too much of a pain to return. You may consider something different.
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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Roberto Roberto
Sig.
Estante vertical 5
Sig. 1 Sig. 1 Sig. 1 Sig. 1
Una schifezza! Uno dei ganci si è rotto al primo utilizzo. Finito di montare provo ad appendere la mia MTB 26 pollici in acciaio di 14kg di peso e si trancia di netto il gancio! Per fortuna avevo ancora una mano sul manubrio ed ho evitato che cadesse per terra la bici da due metri d'altezza! Ho perso qualche settimana di vita per lo spavento! Saldatura dei ganci senza alcuna penetrazione nel materiale. Un vero schifo! Questo articolo è progettato male. I ganci dovrebbero essere montati in verticale, puntando verso il basso, per lavorare a trazione su tutta la lunghezza della saldatura (sempre ammesso che sia effettuata correttamente). Non in orizzontale a sbalzo! Non parliamo poi delle istruzioni di montaggio... ...come non averle. Spazzatura!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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