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VEVOR Portabicicletas para 2 Bicicletas Portaequipajes con Enganche Capacidad de Carga Máxima de 36 kg Compatible con Receptores de 30/51 mm para Coches SUV Autocaravana Camión Viajes Desplazamientos

Reseñas de clientes para VEVOR Portabicicletas para 2 Bicicletas Portaequipajes con Enganche Capacidad de Carga Máxima de 36 kg Compatible con Receptores de 30/51 mm para Coches SUV Autocaravana Camión Viajes Desplazamientos

80 libras 2 Vehículos

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Bv*** Bv***
Straps aren’t great
The rack itself seems to be built decently but the hold down straps are terrible. They are very stiff and do not stretch very easily.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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FunRok FunRok
Not bad but not great
160 libras 2 Vehículos
Holds both mine and my wife's bikes, the anti sway or what ever you call that piece does not work well. I have tightened it and it started to bend the hitch insert but it still swayed quite a bit.when driving i use an extra ratchet strap
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Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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haftafish9205 haftafish9205
Not user friendly . Bad design . It will scuff your bike
160 libras 2 Vehículos
This thing is garbage . I used it twice .then I tossed it in the recycle bin . It arrived missing parts . Vevor would not tlsend me the missing pieces
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Respuesta de Servicio al Cliente: Dear valued customer, We’re sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you within 24 hours to investigate the issue and arrange the appropriate resolution via the email associated with your order. Please check your inbox promptly for our messages.
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sergio sergio
I'm warning you do not buy
One of the worst products I've ever bought. although the quality in the material is great, the instruction manual is basically garbage. it took over 3 hours to build, and rebuild, and rebuild. why? Because they don't care about their instructions. it didn't fit my car hitch very well, it was loose, a lot of manual wrench tightening required which is not what you need when you're on the go on vacation and biking different trails. this is not a good product, I'm sorry to tell you this cuz I love vivo. but this has to be the worst product they sell. not worth even for $15
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jac.fleurant80 jac.fleurant80
Mauvais matériel
160 libras 2 Vehículos
Mauvais matériel  1 Mauvais matériel  1 Mauvais matériel  1 Mauvais matériel  1
Bonjour Je déconseille se type de produit Après 800 km une soudure c'est cassé J'ai du aller dans un garage pour faire une réparation de fortune pour pouvoir finir notre voyage et rentrer chez nous
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Dan Visnauskas Dan Visnauskas
Mr.
I tried contacting customer service before purchasing because I was about to go on vacation, and I needed to know if my electric bikes would fit. No one contacted me back. I took a chance to use it. My frames were too thick and I couldn't mount my 2 bikes. It wasn't too difficult to assemble. But now all bolted together it would be a little difficult to return. I have purchased many product and have been satisfied in the past, but I can not use this bike rack for my bikes and I wish someone had gotten back to me to discuss the practicality of using this with my bikes.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jon Jon
Works alright, quality isn't there.
Bike rack worked fine the first couple times I used it. After about 6 months the plastic tabs that hold the rubber straps have all broken off. The plastic looks to have become brittle. So now the bike rack is useless. Cannot strap the bikes onto it anymore.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cocetta Cocetta
Pas compatible avec une boule d'attelage
160 libras 2 Vehículos
De s'adapte pas sur une boule d'attelage
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Pigeon Pigeon
Arnaque
80 libras 2 Vehículos
La section du tube carré qui s'attelle à l'attellage est non conforme , la section carré est plus importante et les 2 perçages inadaptés , au final ce n'est pas une si bonne affaire puisque 49,99 euros à la poubelle comme le support vélo à la poubelle , méfiance pour d'éventuels achats vevor.
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Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jonno Jonno
Mr
160 libras 2 Vehículos
Bought it about a month ago and finally got around to the task of attaching it to the car; and of course it doesn't fit as my vehicle uses a 1 and 1/4 towbar receiver, not the 2 inch receiver which admittedly is probably standard for most vehicles these days. Would have been nice though if Vevor had highlighted the need to verify hitch class for your vehicle.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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