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VEVOR Portabicicletas para 2 bicicletas Portaequipajes con enganche Capacidad de carga máxima de 72,6 kg Se adapta a receptores de 50 mm para automóviles SUV Autocaravana Caravana Camión Viajes

Reseñas de clientes para VEVOR Portabicicletas para 2 bicicletas Portaequipajes con enganche Capacidad de carga máxima de 72,6 kg Se adapta a receptores de 50 mm para automóviles SUV Autocaravana Caravana Camión Viajes

160 libras 2 Vehículos

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Jon Jon
Works alright, quality isn't there.
Bike rack worked fine the first couple times I used it. After about 6 months the plastic tabs that hold the rubber straps have all broken off. The plastic looks to have become brittle. So now the bike rack is useless. Cannot strap the bikes onto it anymore.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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McB McB
Get somethiing better
160 libras 2 Vehículos
hook brackets are too light and one bent and the bike dislodged. Protective sleeves on the hook brackets suck. One of our bikes was damaged when the retaining hook bent and the sleeve came off in transit.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gage Kuhns Gage Kuhns
Bike Rack
160 libras 2 Vehículos
Upon original use buke rack was doing great. One day it snapped and drug my e-bike down the road behind my truck. Was not happy at all with racks performance. Customer support ended up sending me a new rack. Seems to be working fine now.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Harjinder Harjinder
Too Bulky
160 libras 2 Vehículos
Too bulky not practical.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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Jason Jason
Barely avoided Disaster!!!
160 libras 2 Vehículos
Unit failed on the 4th used! Main bracket from the hitch broke on the highway. My wife heard the 'snap' of the metal and hit the brakes, before any damage to the $5000 worth the e bikes. When we looked at the failure, the tube metal is very thin. We will get a new base unit done with stronger and thicker tube steel. If your bikes come close to 150 lbs this unit may fail. I tried to upload pictures twice now and I'm not allowed when trying. We bought the 160 lbs unit. I was very disappointed and surprised as Vevor usually has better products. This unit is just around a year old.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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Tugman Tugman
Purchaser
160 libras 2 Vehículos
Assembly instructions are lacking. Still haven't used the unit because the holes don't line up to install one of the pin.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Dave Dave
Piece of crap that destroyed an E-bike
160 libras 2 Vehículos
Piece of crap that destroyed an E-bike 1
I HIGHLY DO NO RECOMMEND. THIS PIECE OF CRAP DESTROYED A $1500 E-BIKE. I had a single e-bike (79 lbs 3oz - I weighed it after the demise) on this rack and when traveling after only having it for a month and never using it prior the frame bent and caused for the e-bike to come off the hitch. Luckily the straps that came with the hitch prevented me from leaving the e-bike on the road without notice. Save yourself the headache and pain. Even a free replacement or alternative bike hitch doesn't replace the e-bike this POS could hold.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Emilie Emilie
NO NO NO DONT - WARNINGGG
160 libras 2 Vehículos
I purchased this bike rack and will now have to sell it at a loss. The overall build quality is very poor. The metal is extremely thin, and the rack shakes so much while driving that it honestly feels unsafe. I own a $3,500 electric bike and my husband owns a lightweight bike of similar value. We simply cannot risk losing our bikes on the road because of a poorly built rack. I am not exaggerating when I say that the amount of movement and wobbling is genuinely alarming. To make matters worse, the constant movement caused the rack to rub against my bike and scratch the paint. My advice: DO NOT BUY this product. You may end up regretting it and having to purchase another rack from a different manufacturer, which is exactly what I now have to do. I have also experienced serious issues with another VEVOR product. It arrived missing an essential component required for its operation, and customer service has refused to provide a proper solution. Instead of addressing the actual problem, they repeatedly sent irrelevant responses and appeared unwilling to understand the issue. For example, they suggested referring to the instruction manual when I was clearly explaining that a critical part was physically missing from the product. Based on my experience, I am very disappointed with both the product quality and the after-sales customer support.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sargent 1st Class Jimenez Sargent 1st Class Jimenez
Platoon Leader
160 libras 2 Vehículos
Waste of time, waste of money. S9ekejekekjeiwiwkwjwjejejwwjjwjwjwjejsjsjejejejejejejwjwjwkwkwkwkwkwkwkwkwjwjwjwjwnwjwjwjwjwnwnnwnwjwjwjwjwjwjw
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Pigeon Pigeon
Arnaque
80 libras 2 Vehículos
La section du tube carré qui s'attelle à l'attellage est non conforme , la section carré est plus importante et les 2 perçages inadaptés , au final ce n'est pas une si bonne affaire puisque 49,99 euros à la poubelle comme le support vélo à la poubelle , méfiance pour d'éventuels achats vevor.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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