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VEVOR Sillón Relax Reclinable Eléctrico, Sillón Relax de Masaje, con Reposapiés Calefacción Mando a Distancia Bolsillos Laterales de Almacenamiento, Tela Chenilla, para Salón Dormitorio, Color Marrón

Reseñas de clientes para VEVOR Sillón Relax Reclinable Eléctrico, Sillón Relax de Masaje, con Reposapiés Calefacción Mando a Distancia Bolsillos Laterales de Almacenamiento, Tela Chenilla, para Salón Dormitorio, Color Marrón

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Dawn Dawn
Vevor lift chair w heat
One chair had a small rip but it was an easy fix/ hide,otherwise they both were ok. The chairs are okay a little wobbly and the foot doesn't go up enough. They are taking 5 cats and a dog okay. I like the heat n massage but both my son and I were hoping our sore bodies wouldn't get more so in the chairs but we get uncomfortable maybe better type of booty cusion, higher feet and a better balanced chair would be my suggestions. They have made to payed off and over 6 months, thanks!
2 personas encontraron esto útil
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Mary Mary
Ms
We purchased for the price and was very surprised! Everything about this chair was more impressive than we thought! My husband loves this chair
1 personas encontraron esto útil
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Lift chair Lift chair
Lift chair is wonderful.
My husband used all the time. The only concern is weny lift table is on the left side?????? Most people as we are are r handed. So that was a pain. Needs to be redesigned.
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Rebecca Rebecca
It's a decent chair but needs more care in manufacturing.
It's  a decent chair but needs more care in manufacturing.  3
I do like the chair but there were and are a couple of issues. First the back was not stuffed full enough probably it got flattened when packaged but more filler should accompany the chair. Vevor customer service was very nice when I notified them of this issue and we rectified the situation. Second we didn't find instruction sheet until chair was put together as it was deep inside the base had to follow on line. Third the foot rest is not on straight and there is fabric covered wood sticking out past the cushioning . When all is said and done the chair works well so far. Purchased approx. 2 to 3 months ago.
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Respuesta de Servicio al Cliente: Hello, we have reached an agreement with you regarding the issue you reported. We hope you are satisfied with our solution and will trust us again. Thank you again for your support and understanding.
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EH62 EH62
Spend you money wisely
So let's start. The company is great. The chair however sucks. The thing raises leaning to the right. Its bad enough that I thought it was going to dump me on the floor. The back does not sit up straight enough to watch the television. It does not support your head or neck at all. The massage feature is more like a body jiggler. It is a complete waste of time. The thing is supposed to have heat. I tried to prove that several times but nothing ever heated up. Do yourself a favor go to a furnature store and pick a quality chair. Hurt once pay once. If you buy this chair you will most assuredly be buying another chair from somewhere else. I could not use this chair. It just hurt too much. Vevor was great through this experience. I sent pictures and a short video of how unstable the chair was. They sent me a return label for FedEx. I scheduled a pick up from my house. As soon as it was scanned into their system Vavor issued my refund. Like I said the chair sucked but Vavor was great.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
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Martin Lecot Martin Lecot
Pas très satisfait
Manquait 2 pièces après 1 mois de demandes de pièces mont remboursé l'article Mon père n'a toujours pas la chaise pour répondre à ses besoins
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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sa*** sa***
Quality and honesty if an article is to be put on sale
Not happy with the chair has many limitations compared to other chairs also interesting to see it advertised for less money after purchase on market place and elsewhere
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Doug Doug
Terrible
Does not recline all the way. (Sleeping position.)(It is the sleeping position that I needed.) Forty-eight back and forth emails so far, saying they are working on a solution. If I fail to respond to each of their emails within twenty-four hours they will consider the problem solved. (!) No help at all. I have asked for a replacement controller multiple times with no response to my request. PayPal will not refund. I do not recommend VECOR. You will be disappointed with their product and service. I am out nearly $600 and am stuck with a recliner that does not recliner.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tim Rosenthal Tim Rosenthal
Customer
I don't understand why it takes so long for delivery once it gets to Regina. I think you need to get a better delivery company
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Burbanika Burbanika
Ms
Overall quality is quite good. While the back is very high, the footrest is not long enough, and not high enough.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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