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VEVOR Selladora al Vacío de Cámara Bomba de Vacío 380 W, Máquina Envasadora de Bolsas para Alimentos Frescos, Diseño Compacto Longitud de Sellado de 29 cm, Ideal para Uso Profesional y Doméstico

Reseñas de clientes para VEVOR Selladora al Vacío de Cámara Bomba de Vacío 380 W, Máquina Envasadora de Bolsas para Alimentos Frescos, Diseño Compacto Longitud de Sellado de 29 cm, Ideal para Uso Profesional y Doméstico

380 W

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Noel Graham Noel Graham
Could be better
On the first use the fuse blew and the machine went dead. Of course, I didn’t know it was the fuse because that is not mentioned anywhere in the manual or online. I am now on the spare fuse but don’t know which extra fuses to buy because it isn’t mentioned in the manual or online. Once it was running about 1 in 3 seals failed during cooking sous vide. It took so long dealing with customer service that I am beyond the return window.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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ROBERTA ROBERTA
NOSS
I SHOULD ORDERED ONE WITH RAISED LIDS WE BUTCHERED HOGS AND THE ROAST WOULD NOT FIT
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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François François
Bilodeau
After 5 months of use. Control panel is stuck and beeps all the time. I hope VEVOR will take care of the problem
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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vince vince
owner
don't buy it, doesn't work.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sebastian Schüssler Sebastian Schüssler
Leider wie beim Partyzelt
180 W
Da ich diesen Vakuumierer defekt geliefert bekommen habe kann ich zum Gerät selber keine Bewertung abgeben, dafür aber zum Service von Vevor.... Ich bin jetzt schon seit mehr als 3 Wochen mit ihnen am Verhandeln das sie die defekte ware abholen kommen bzw Rücksendung etiketten schicken. Jedoch stellt sich Vevor quer. Bieten einem erst 200€ dann 500€ dann 1000€ an das man die defekte ware behält.... das ist kein Kundenservice.... Der fall ist bereits Paypal gemeldet und ich hoffe auf eine Lösung
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Garbage Garbage
Don’t waste your money!!
I bought this and used it 2 times before it quit working! I then contacted Vevor and was sent a video on how to “fix” it myself. I did follow the video and instructions and it worked one time after that and now a new problem has arisen! Complete junk, and on top of that it’s extremely heavy and very difficult to move. Look elsewhere, they don’t stand behind their foreign made garbage! I definitely would NOT recommend!!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Wes Wes
Disappointed User
I'm very disappointed with this unit and wish I had never bought it. It doesn't do a good job. It goes through the cycle just fine but does not remove all of the air. The bag does not suck down tight around the meat. You can press on the bag and work the remaining air to one side of the bag; that's how I know there's still air in the bag. Sadly, our old Food Saver does a better job. I like that the bags are cheaper and it's faster because you don't have to pre-make bags. I have been using it but I'm putting a lot of fish at risk of freezer burn.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gloria C Belmarez Gloria C Belmarez
Caretaker
I received item and it was damaged trying to get customer service is really bad you can never talk to a live agent
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Teffanie Cortright Teffanie Cortright
DON'T SPEND YOUR MONEY ON THIS UNIT!
It's sealing capabilities are hit or miss. Sometimes it does very well at vacuuming others it doesn't. But the biggest reason you shouldn't purchase this item is because I bought it and in less than 6 months the pump went out while in the middle of processing and bagging! It has been used 4 times.Unfortunately you can't just run to the local box store and buy a chamber vac. Vevor wants several days to get back to you before they can even discuss a solution with you. Do yourself a favor and buy a brand other than Vevor!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Clifton Wright Clifton Wright
Vacuum sealer has had multiple issues
This chamber vac has been nothing but problems since I bought it. First it started half vacuuming. Then the circuit board messed up and customer service instructed me to fix it. Now it won't pull a vacuum at all or seal a bag. Complete waste of money. Didn't last a year.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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