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VEVOR Sellador al Vacío 180W de Potencia de Motor y 260W de Sellado Máquina de Envasado a Vacío Acero Inoxidable Máquina Selladora de Cámara 33x25cm de Máx. Tamaño de Sellado, Hogar, Supermercado

Reseñas de clientes para VEVOR Sellador al Vacío 180W de Potencia de Motor y 260W de Sellado Máquina de Envasado a Vacío Acero Inoxidable Máquina Selladora de Cámara 33x25cm de Máx. Tamaño de Sellado, Hogar, Supermercado

Tablero de Mesa 180 W

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Spencer haywood Spencer haywood
Horrible support and horrible instruction Manuel for faults
Worked for 10 minutes then loudly beeps. Nothing in the Manuel to solve this and I have contacted support, they told me to turn it on and off…. So that’s helpful. They will not refund either, so I would not recommend this item It is a cheap option if it would work though
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Leeanne Peters Leeanne Peters
Very poor customer service
Purchased for a gift. Arrived damaged. Have provided all information as requested to Vevor customer service. Cannot get any answers yet. Been trying to resolve for 3 weeks now. Can't ring them as customer service number as advised on line is not in service. So, unable to review item as we haven't used it!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Travis Travis
Chamber vacuum
Never got this product.
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Gene R. Gene R.
Broke after 3 months
Vevor has not honored their warranty after shipping a part that did not work. It’s been over 5 days and no word on fixing this unit. Very poor customer care.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Brian Stewart Brian Stewart
Buy from another company
On the first day if use after only about 20 bags the pump went out. Took several days for customer service to answer my message bag on the vacuum pump failure. So about a week after sending videos of the vacuum sealer not working the tell me they'll send out a replacement. We'll about 10 days later still not vacuum sealerI message them the 2 days later they tell me they'll send me pump instead for me to replace myself on a new machine that I shouldn't have to work on. Then a week later they tell me that they couldn't ship the pump to the USA which honestly I think is a lie because they sell pumps on their website and they tell me the chamber vacuum sealer I have is out of stock ans won't be back in stock for 6 months. What a terrible customer service experience and a complete waist of time on a product. They did refund my money thankfully but I doubt I'll be buying anything else from Vevor
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Joanne Courtemanche Joanne Courtemanche
Don’t do it
If you want to spend 300+ dollars and get one season out of it and have absolutely no customer service then buy this product about this product on 11/04/2024 and when I went to use it today, it will not seal physically have to hold the lid. There’s no phone number to call in the chat. Absolutely sucks. All I wanted was a parts list and I can’t even get that. They’re gonna get back to me between one to two business days super practical when I have 100 pounds in venison waiting to be vacuum sealed.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Chris aitken Chris aitken
Chamber vacuum sealer
very disappointed in the product and the customer service. bought 2 of these at the same time and neither work. Customer service is horrible.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cheryl l allen Cheryl l allen
Chef
The product will not work brand new out of the box. The support team just spits back the instructions from the manual, which I have repeatedly told them I have followed each step. So far, extremely dissatisfied with support and machine.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dinesh Dinesh
Procrument
don't buy it hardly used , 1 year it is broken, and Vevor saying giving $50 credit back wast of money
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Respuesta de Servicio al Cliente: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.
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Neale Mullen Neale Mullen
Mr
Arrived broken. Box was heavily damaged, product was smashed and bent, stripped screws, unattached grounds ,and in unacceptable condition. Was told to fox it myself . Took over two weeks of demanding a refund to get my money back
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Respuesta de Servicio al Cliente: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
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