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VEVOR Sellador al Vacío 180W de Potencia de Motor y 260W de Sellado Máquina de Envasado a Vacío Acero Inoxidable Máquina Selladora de Cámara 33x25cm de Máx. Tamaño de Sellado, Hogar, Supermercado

Reseñas de clientes para VEVOR Sellador al Vacío 180W de Potencia de Motor y 260W de Sellado Máquina de Envasado a Vacío Acero Inoxidable Máquina Selladora de Cámara 33x25cm de Máx. Tamaño de Sellado, Hogar, Supermercado

Tablero de Mesa 180 W

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Dustin Strode Dustin Strode
Not Happy
Used this bag sealer one time and sealed about 30 bags. Unit stopped working. Waiting now for 8 days for customer service to figure out what to do or how to fix it. Not real happy with this purchase as they said it was commercial grade and would last for years.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Bradley Altier Bradley Altier
Item arrived damaged
I own VEVOR products with no issues, so I purchased this sealer. Box arrived soaked in oil, pump was dry, but unit showed it passed “inspection”. Added oil to the pump, no leak while at atmospheric pressure. Upon starting the unit per the manual setup, oil was spraying from top of the pump. Either from the vent or a bad seal. VEVOR was a little reluctant to give a fun refund but did eventually agree with the return of the unit. This sealer was poorly designed with several questionable flaws, silicon rather than hose clamps and plastic parts rather than metal (pumps get hot). We were in a pinch and needed a vacuum sealer, so we borrowed a comparable model of VacMaster from a friend. Well build and worked like a charm sealing the 164 Cornish Cross chickens we butchered and parted out. For this particular item, I will be spending more to get a better designed and built unit. I still like VEVOR, but realize there is a limit to their products quality/complexity ratio.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Don Stafford Don Stafford
Vacuum sealer
Problem with shipping, never received it !
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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John John
Vevor has terrible Customer Service
I have been a client of Vevor for years and made many purchase. On a recent purchase the item description and pictures appear to be incorrect and therefore the item does not meet my minimum needs. I requested a simple return and Vevor responded with basically what appeared to be the process for a hostage negotiation. All I requested was the return shipping label which they have refused to provide. They are also either not responding to my email requests or are delaying their responses. Additionally, they are sending me requests for reviews but then the URL shows 'not available.' I have no idea what is going on, but will apparently, I will need to dispute my charges through PayPal. Very unfortunate they have taken a simple return and made it a difficult process.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Victoria Atkins Victoria Atkins
M
Bought it two weeks ago and it already is broken and doesn’t work. If I could give it a 0 rating I would. Still waiting on a response for a refund request
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Dean Cord Dean Cord
Mr
They are junk worked for 12 cycles then it gets hot and stops works until it cools down.. commercial grade what a load of crap. Then it gets worse try to get supports was told in an automated email they’ll get back to me in 48 hours. It’s now been five days stay away People don’t be a fool like me and purchase poor quality crap that has no back up supports of after sales service. They take your money and run just like every liner nowadays the bigger they get the worst they are.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Guillaume Ballard Guillaume Ballard
Chef
Machine is making noise and have rattle like it some thing is going to break when using it … just recieved it
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jake Engler Jake Engler
Broken machine and no customer service.
So I bought this machine and it didn’t seal 20 times before it quit working. If you contact vevor for service or replacement it takes two days for someone to respond, not respond and find a solution, just two days to respond to any message sent. Then they say they will look into it and to wait two more days Then they had me tear apart the machine like it’s my responsibility to fix their broken stuff. After their recommended fix didn’t work it’s been crickets. So I have sealed 20 times max and I have a giant paper weight. I had pretty low expectations going into it given the price, and they couldn’t even live up to low expectations. Save yourself the time trouble and money and buy any other brand but this one. I guarantee you will be disappointed 100 percent would not recommend this to anyone.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Michael Michael
Bad oil smell
This machine works okay, but it produces a strong vapor that smells bad and actually burns my throat and gives me a headache. It is so bad the room needs to be vented and aired out. I say it is defective but customer service says it is normal. I'm very unsatisfied with the machine and the lack of help from customer service.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Alice Alice
Buyer
Package came damaged. Machine has dents down the side. Photos were sent in. If you pay this much for a brand new machine I don’t expect it to come damaged and customer services could care less.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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