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VEVOR Sellador al Vacío 180W de Potencia de Motor y 260W de Sellado Máquina de Envasado a Vacío Acero Inoxidable Máquina Selladora de Cámara 33x25cm de Máx. Tamaño de Sellado, Hogar, Supermercado

Reseñas de clientes para VEVOR Sellador al Vacío 180W de Potencia de Motor y 260W de Sellado Máquina de Envasado a Vacío Acero Inoxidable Máquina Selladora de Cámara 33x25cm de Máx. Tamaño de Sellado, Hogar, Supermercado

Tablero de Mesa 180 W

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pkosanke80 pkosanke80
Doesn’t work as expected
Bought this chamber about a month ago and was not impressed, product didn't work to expectations nor does it work like the videos show.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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DeanSaunders DeanSaunders
Bad unit
It just didn't work, vevor was very helpful in trying to resolve the issue but in the end I think I just had a dud. They asked if I wanted another one or a refund, I received a full refund a few days later. No ill will against Vevor shit happens sometimes and I accept that.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Peter Peter
Over heat
I USE IT FOR 60 7×11 BAGS A WEEK It heats up fast have to cool it down in between
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jason Stromsland Jason Stromsland
Junk
Defective out of box. Won't start the vacuum process. Watched alot of videos and customer service apparently will take days to respond. Ordering a name brand unit instead
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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sanflavio sanflavio
Troppo piccola e stretta la camera del vuoto.
Tablero de Mesa 180 W
Funzionale ma piccola per le mie esigenze
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Respuesta de Servicio al Cliente: Ciao! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e assistenza clienti, e prendiamo molto sul serio il tuo feedback. Grazie mille per avercelo segnalato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite e-mail. Siamo lieti che il tuo problema sia stato affrontato tempestivamente. Se hai ulteriori domande, non esitare a contattarci di nuovo.
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Bi*** Bi***
The "VEVOR FEVER"
I purchased this product on Mar 05, 2024. I use it almost daily for food storage. It came to me with a faulty switch. After having VEVOR send me a new switch. I noticed that the gas shocks for providing a cushion and soft opening for the lid was not working. The lid would slam open real hard when the lid was released. So, I had them replaced as well. The unit worked quite well for a few months after that. However, it has been slowly leaking its hydraulic fluid ever since about the 3rd month I have owned it. It leaves a small puddle under the machine that I have to keep cleaning up. It still works even though it has very little hydraulic fluid in it. It is quite a bit noisier than it used to be and it requires more time to complete a vacuum. It has been difficult to find the time and to get through the language barrier to address the problems any further. I have given up on nursing it along any further. I cannot recommend this product for these reasons. It was very affordably priced, but I hope to replace it with an "American Made" product that will be more reliable and easier to have serviced. It will cost more money initially but less trouble and expense in the long run.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ron_fender ron_fender
Works great until it don't
Works great but gets hot and stops vacuum sealing until it cools off. Constantly blows fuses. Reached out to get it warranted and they just send replacement parts. Even though I purchased the extra warranty.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John Lewis John Lewis
Mr
Beginning to fail won’t correctly pull a vacuum after it’s used a few times and then has to be power cycled several times in order for unit to pull vacuum correctly.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Luther Brock Sr Luther Brock Sr
Executive Directot
I bought this machine with expectations that it would meet my needs. I called Customer Service. No call back. Went online to ask for Tech. assistance and was forwarded a video. I still could not get a seal after vacuum. I have been in contact with the service department and I am still On Hold “ !
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mike Mike
Mr.
Mr. 1
The product arrived defective, and the customer service was just as disappointing. I received the unit with a loose internal power connection. During the first sealing cycle, the power shut off while the chamber was under maximum pressure. I contacted customer service, but they didn't know how to resolve the issue and told me to wait 48 hours for further assistance. A few days later, I received an email instructing me to "plug in the connection." The problem is that the connection is located inside the machine in a very tight space, making it difficult and unsafe for a customer to access. I don't think customers should be expected to open the unit and repair a brand-new product themselves. I requested a return because the product arrived defective, but instead of helping me, they closed my support ticket. I had heard many positive things about Vevor chamber vacuum sealers, but my experience has been the complete opposite. Based on my experience, I received a defective product and very poor customer service.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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