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VEVOR Revestimiento para Piscina Elevada 732 cm Forma Redonda Cubierta para Piscinas de Vinilo Altura de Pared 132,1 cm Resistente al Desgarro con Lados de Acero Fácil instalación para Patio Jardín

Reseñas de clientes para VEVOR Revestimiento para Piscina Elevada 732 cm Forma Redonda Cubierta para Piscinas de Vinilo Altura de Pared 132,1 cm Resistente al Desgarro con Lados de Acero Fácil instalación para Patio Jardín

0,32 mm Diámetro 732 x 120 cm

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David C. David C.
Didn't Last
914 x 457 x 147 cm
Bought it a few months ago and it already has a leak. When I opened the box the liner seemed thin. Hopefully I can get it replaced with the warranty
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marta Marta
FATAL - NO COMPRAR
732 x 366 x 147 cm
FATAL - NO COMPRAR 1 FATAL - NO COMPRAR 1 FATAL - NO COMPRAR 1
Fatal, perdía por todas partes, venía agujereada y como dada de si y aún no me han gestionado la reclamación ni el reembolso, no lo compréis porque además es muy muy fina comparada con el liner que venía en la piscina. Pongo solo algunos de los agujeros que traía porque si tengo que subir todos me borran la cuenta
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud de asistencia relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole ayuda hasta que todas sus necesidades queden resueltas. Por favor, esté atento a las respuestas en la solicitud y a las notificaciones por correo electrónico.
scottrdouglas64 scottrdouglas64
response to the issue has not been what it should
response to the issue has not been what it should 1 response to the issue has not been what it should 1 response to the issue has not been what it should 1 response to the issue has not been what it should 1 response to the issue has not been what it should 1
They sent me a pool liner that is only 168 inches in diameter and it should be 180 inches.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Collin Collin
Poor quality caused pool damage and put children in danger
Poor quality caused pool damage and put children in danger 1 Poor quality caused pool damage and put children in danger 1 Poor quality caused pool damage and put children in danger 1
The quality of this liner is bad. The groove that holds the liner into place is not quality enough to stay in place. It came out of the track within a month and caused the water to drain and nearly injured our kids. No help from support so far
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ana Ana
Not that great
liner was near impossible to get flattened and then it leaked so we had to remove it from the pool. Waste of money.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Mabiala Cyril Mabiala Cyril
Liner vevor
730 x 375 x 147 cm
Liner très fin il s'est percé à 3 reprise lors de la pose heureusement pas au niveau de l'eau.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Roger Roger
Beware
0,32 mm Diámetro 732 x 147 cm
Beware 2 Beware 2
After you receive your item , check it over for shipping damage. Mine came with the end of the box tore open and the liner was dragged and scuffed up resulting in two pinhole! So I contacted them and their answer was we can refund you 20.00 of the almost 200.00 you spent. I never received a dime. The customer service is a joke and all I can say is good luck!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Ken Ken
Homeowner
0,32 mm Diámetro 732 x 120 cm
I was sent the wrong size and now I’m in the return/exchange process. Which isn’t exactly quick and easy. Disappointed after hiring two people to install it for me only to have them find out it’s the wrong size. I had to pay them anyhow for the trip and time. Now I’m missing out on swimming for a couple weeks in the peak of summer. I’m sure hoping once I jump through all the return hoops that they are speedy with delivering the right size
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Ali toumi Bougueddima Ali toumi Bougueddima
Liner piscine
0,4 mm Diámetro 350 x 120 cm
J'attends le retour pas de réponse très long.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Christopher Caison Christopher Caison
Pissed
0,32 mm Diámetro 732 x 120 cm
I strongly advise anyone to think twice before doing business with this company. They are completely difficult to get any kind of customer service done whatsoever. I purchased a pool liner for these people. It came to me, and as it was being installed, it was made aware to me there was about 16 pen holes in the liner in one certain area. I contacted Vevor and they gave me two options: pack that big enormous liner back in a box and ship it to them for full refund or take an agreed-upon refund amount and keep the liner. I chose the agreed amount and keep liner. I’m not packing a big ass liner up and shipping wherever it needs to go. I have yet to receive my refund from these people. Every email is a complete spin around in Bullshit. Lies that they’re working on my refund fast as they can. I urge you to strongly consider that they do not like giving refunds. They do not like making things right they will sell you junk and be happy with it. That is the way of the Chinese.a throwaway, junk society building massive amount of junk and selling it with the idea and knowledge that it’s gonna mess up as soon as they sell it or not be any good.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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