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VEVOR Remolque para Bicicleta Carga de 32 kg Carro para Bicicleta Almacenamiento Compacto Plegable Liberación Rápida Ruedas de 508 mm Se Adapta a Mayoría de Ruedas de Bicicleta de Acero al Carbono

Reseñas de clientes para VEVOR Remolque para Bicicleta Carga de 32 kg Carro para Bicicleta Almacenamiento Compacto Plegable Liberación Rápida Ruedas de 508 mm Se Adapta a Mayoría de Ruedas de Bicicleta de Acero al Carbono

31.75 kg

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bartlawhorn bartlawhorn
Bend wheels
Cart came in and the wheels were not aligned very well causing one of them to rub. The box didn’t show any evidence that it was damaged during Shipping. I got a prybar and bent it back in shape to make them both true. Then I modified by drilling a hole in both inner axle brackets, and ran a piece of all-thread with nuts on both sides to prevent the wheels from bowing out when hauling weight..
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lotimare Lotimare
Barroudeur
31.75 kg
Barroudeur 1
Produit dangereux , guidonnage impossible à maîtriser. Carriole trop lourde à vide, ce qui fait qu'elle est très difficile à accrocher sur l'axe de la roue. Même à vide. .il faut être deux , pour pouvoir l'accrocher. La béquille ne remonte pas automatiquement. Il a fallu installer un tendeur pour qu'elle remonte. Je vais donc demander le remboursement.
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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BR*** BR***
No Customer Service
124.74 kg
This trailer arrived severely damaged and Vevors no customer service offered to give me a $55.00 credit for for a $181.00 unuseable trailer. Buyers beware of Vevor products and return policies there is NO functioning customer service.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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luccuyvers52@gmail.com luccuyvers52@gmail.com
As gebroken van de fietskar
31.75 kg
Heel ontevreden over dit product ben op reis gegaan met het product heb 140 km gefietst en dan de achteras gebroken mijn vakantie heeft dus 2dagen geduurt Dus ik ben niet tevreden
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Respuesta de Servicio al Cliente: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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rickweeks71 rickweeks71
Don't buy from this company,THE PRODUCTS THEY MAKE AND SELL IS NOT WHAT THEY ADVERTISE.
This little trailer is junk,one of my tires is bent and the canvas is sewed terrible,I have tried dealing with VEVOR on this several times, they tell over an over they will take care of it but that has not happened,I never leave reviews but this time I had to,this Chinese company make this junk and sell it over here and the customer gets stuck with garbage that they won't REFUND you have to call your card company and handle it that way,I will NEVER buy there again,THEY ARE LIARS AND THE PRODUCTS THEY SELL IS JUNK. RICK. I KNOW NO ONE WILL GET TO READ THIS REVIEW, BECAUSE THEY ONLY POST WHAT THEY WANT, NOTHING NEGATIVE ABOUT THERE JUNK PRODUCTS THEY SELL.
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Remorque vélo Remorque vélo
Jamais reçu
124.74 kg
J’attends toujours des explications...
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Ron Ron
Garbage trailer for bicycle
124.74 kg
Garbage all around !! Customer service is the worst ! Take my word for it or figure it out for yourself!
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeff of Calgary Jeff of Calgary
Good Trailer; Hookup Difficult
31.75 kg
Trailer is solid and well built but I'd suggest that in my experience the "Universal Hitch" is somewhat less than universal. It only ships with a quick release replacement bike axle that was not compatible with my bicycle. After quite a bit of research and asking around, I was finally able to determined that "Universal" seems to mean that it is similar enough to a Thule hitching system such that the trailer can be connected to Thule Hitch adapters - not a perfect fit but good enough! Hence now that I have finally managed to connect it the trailer is proving it's worth and I'm happy with it. I'd suggest though that VEVOR should either market hitch accessories themselves or specify which hitch accessories made by others the trailer is compatible with
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Charlotte Widmann Charlotte Widmann
Remorque vélo
124.74 kg
Pas vraiment satisfaite car il manquait une petite pièce pour le montage d'une roue. Un ressort..... pour le prix c'est pas cool !!!!!
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Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Stephane Caron Stephane Caron
fair, But could be better.
124.74 kg
I received it and 2 days later ( and only 2 days later ) the trailer was outside and spots of rust started to show up almosteverywhere... i was suprised...rust showing up at metal hooks inside trailer and anywhere where it was welded...So it easy to attach and rides great ,but beware of rust.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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