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VEVOR Regla Niveladora para Hormigón 2430 mm de Aleación de Aluminio, Herramienta de Nivelación, Llana Manual con Nivel de Burbuja, Asa Integrada, Diseño Ligero para Patios, Aceras, Garajes y Losas

Reseñas de clientes para VEVOR Regla Niveladora para Hormigón 2430 mm de Aleación de Aluminio, Herramienta de Nivelación, Llana Manual con Nivel de Burbuja, Asa Integrada, Diseño Ligero para Patios, Aceras, Garajes y Losas

243 cm

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fundy businesses fundy businesses
Certainly not what I expected
243 cm
I bought this several months ago and threw it in a corner right after I opened it because it wasn't what was advertised or what I thought I ordered. Its advertised as one piece Construction which its not ...its actually 3 to 6 pieces, if you count the 2 brackets (steel) and the handle ...I complained to customer service the day I opened it and their reply was basically -it is what it is ... very unprofessional, the screed is not all aluminum it has steel brackets and its heavy. I may try and use it for a rough strait edge as opposed to a light weight screed. I own 5 businesses and do a fair bit of ordering through Vevor but this is the only time I felt taken.
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wabsism.c wabsism.c
Concrete professional
243 cm
Its not straight at all once it's put together. it's not light weight. The bolts holding the handle on are to cheap and the fell apart while using is
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via the email associated with your order within 24 hours. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Shawn Rossignol Shawn Rossignol
Should be advertised as a straight-enough-edge
243 cm
Be prepared to spend a couple hours getting it straight. You will need at least a 6ft level or other straight edge for a guide, and must adjust and readjust the connecter plate bolts many times before you commit to tightening the rest. After an hour-long struggle of reassembly, I was able to achieve an almost flat bottom, and if you're okay with screeding concrete almost flat.... I'm not one of those 'oh that's close enough' guys. Funniest thing is that now that I aligned it one way, now it has an enormous bow the OTHER way! It doesn't affect the level but it looks ridiculous.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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chuckwilsun chuckwilsun
Not all aluminum
243 cm
Some more false advertising from VEVOR. It is not all aluminum; the pieces that bolt to the ends are metal. Not that big of a deal, but facts are facts. So the box channel pieces are aluminum, but the angles that bolt the aluminum pieces together are metal.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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