Reseñas de clientes para VEVOR Cortadora Eléctrica Comercial 240 W Cortadora de Jamón Hoja de 250 mm 350-400 rpm Cortadora de Embutidos en Acero Inoxidable y Aluminio para Cortar Carne Queso Verduras Fruta

I purchased the VEVOR 10” Commercial Meat Slicer directly from VEVOR. It was delivered on August 31, 2026. When I first received it, I was impressed. It seemed well made, and the first time I used it, it worked great. Before using it, I washed the removable parts in the sink with hot water and regular dish soap and let them soak for around three hours. There were no issues. After the first use, I cleaned the parts the same way. They again soaked for roughly three hours. The next day, I noticed significant discoloration on several of the metal components. At that point, nothing was rubbing off, so it appeared to just be discoloration. I then left for work and the slicer sat unused on the counter. About a week later, my partner came home and handled the parts. Black residue transferred onto her fingers simply from touching them. The photos I’ve included show the condition of the parts and the amount of residue that came off onto her fingers. What makes this particularly concerning is that this slicer has only been used once. This isn’t wear and tear on an older machine. As soon as I learned the black residue was coming off the components, I stopped using the slicer and contacted VEVOR. I sent them photos, explained exactly what happened and simply asked them to advise me on what to do. I didn’t immediately demand a refund or return. In fact, I actually liked the slicer and would be happy with a replacement. What makes the lack of response even more disappointing is that I’ve been a VEVOR customer for years and have spent thousands of dollars with the company. I’ve continued buying from VEVOR because I’ve generally been happy with what I’ve purchased. I wasn’t looking for an argument or immediately demanding my money back. I simply expected a company I’ve supported for years to respond when I had a legitimate problem with a nearly new product. VEVOR told me I would receive a response within 48 hours. It has now been six days. I’ve followed up three separate times and still have no response or resolution. That’s probably the most disappointing part of this experience. Products can have problems. What matters is how a company stands behind its product when something goes wrong. This is a machine used to prepare food. When black residue is transferring from its components onto someone’s fingers, I don’t think it’s unreasonable to expect the manufacturer to respond promptly and tell the customer how they intend to address it. The frustrating thing is that I really liked this slicer. It worked great the one time I used it. I would much rather be writing a positive review about it. Unfortunately, after six days, three follow-ups and no resolution, I’m left reviewing not only the problem with the product, but also the after-sales service. After years as a VEVOR customer and thousands of dollars spent with the company, this is not the level of support I expected.

Macchina difettosa, ho un problema serio con il coperchio della lama , la macchina non la posso utilizzare, e molto pericoloso rischio di farmi male , l'ho messa da parte non la utilizzo , non chiedi l rimborso , ma solo una macchina che funziona bene , e soprattutto con il copri lame che chiude bene , . Grazie

Bought this meat slicer about a month and a half ago. Used it appr 3 times and it got louder as we went. Stopped using it because it is so loud and no sure if something is wrong with it or not

Worked well for about one year then it started sparking and blowing smoke then just stopped working. Try to use the technical support refund service but the automated message suggests I don’t qualify for a refund. Very disappointed.

My slicer is one year and 5 months old, and the bearings are roaring and now it will not start. Do I need to send it in for repair, are someone coming to repair it. I have the 3 year warranty, Help..

I paid for this machine two time. The first order: I paid for machine with price of $850 USD, but the Vevor did not send me the ordered item ( its Meat Slicer), but the sent me the sewer cleaning machine with value of $399.00. Many time I tried to contact with them, but the issue has not done yet. during waiting time, I ordered the second order with the same item. This time I was carefully open the box and checked item. luckily this time they sent me right item that I ordered. But the machine has problem with cutting plate. it was damaged ( see the picture)

Je suis en France produit reçu avec prise US donc inutilisable car voltage pas compatible Le sav ne répond pas ou à-côté de la plaque Me propose de garer le produit contre indemnisation mais c est absurde car la machine est inutilisable comme dit Ça fait deux semaine et pas de solution Désastreux vevor Je ne recommanderais plus cher eux

No good very weak

Je viens de recevoir la trancheuse A priori, nickel, mais …… Comment se fait-il que je reçois une machine qui a une prise américaine et qu’elle est avec une tension maxi 120 volts alors que j’ai fait un achat en France et je suis domicilié en France. Grosse erreur de la part de Vevor je suis très déçu pour une première commande. Pierre qu’on va me le me la reprendre très rapidement sans aucun frais de ma part Et à recevoir la nouvelle également très rapidement Merci de prendre en compte ce commentaire

Could not initiate return.