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VEVOR Rallador de Queso Eléctrico 5 en 1, ABS, Cortador de Ensaladas de 200 W, con 5 Accesorios, Cuchillas de Acero Inoxidable para Verduras y Queso, Corte Rápido, 240 x 125 x 270 mm, Blanco

Reseñas de clientes para VEVOR Rallador de Queso Eléctrico 5 en 1, ABS, Cortador de Ensaladas de 200 W, con 5 Accesorios, Cuchillas de Acero Inoxidable para Verduras y Queso, Corte Rápido, 240 x 125 x 270 mm, Blanco

10cm

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147 Reseñas
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Chad a lebouef Chad a lebouef
Next
Cheese Grater not so good smears alot of the cheese
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Abil Abil
Broken on the first use
Blade snapped on the first use
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nasos Drk Nasos Drk
Vevor electric fruit slicer
25 cm
This cutter is not useful for professional daily usage. There are open spots under the machine so can not wash properly, the spring is very thin, the plunger with the spring is thin and cheap construction so if you want to use it fast it gets stuck all the time due to gaps between metal parts. Also the power supply plug is next to on-off button making it easy to damage over usage. Finally, the blades needs to be unscrewed in order to wash them. Lock-unlock system for the blade would have been much better
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jim Smukowski Jim Smukowski
Sr
Each one of the boxes were missing parts. They have the worst customer service on earth.You cannot call and talk to a human at all. I finally contacted my credit card company to dispute the charge. I definitely would not recommend buying anything from this company.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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claudio claudio
owner
very weak motor and blades are scrap. can not even cut bread
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Paeesh Patel Paeesh Patel
Does not chop well , wastes a lot not easy to clean
This is not a good machine as it does not chop well and pushes up onionz and also wastes a lot. It cloggs up the chopping mesh easily and creates messy chop. It is also hard to clean and you can easily cut you fingers. Not happy at all. The worst part is even when I described this to vevor, and want to return the machine, that insist on having images and videos. I have packed up the machine and need to return it. Very bad return policy and customer service. I don't think anyone should purchase any of these types of items from Vevor as you will be stuck with the crappy machine.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Amar Amar
Amar
Very disappointing experience and very bad customer service. Received a damaged product and refused to replace it for me (due to shortage of part!!). Re-consider before ordering.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
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