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VEVOR Pulverizador de Pintura 1500 W Máquinas Pintura Airless 1,8 L/min Pistola de Pulverización Eléctrica sin Aire Presión Máxima 3000 PSI con Manguera de 9 m para Pared, Mueble, Exterior, Interior

Reseñas de clientes para VEVOR Pulverizador de Pintura 1500 W Máquinas Pintura Airless 1,8 L/min Pistola de Pulverización Eléctrica sin Aire Presión Máxima 3000 PSI con Manguera de 9 m para Pared, Mueble, Exterior, Interior

1500W 1.8 L/min

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Kevon Kevon
Did not receive item
They say they deliver but I did not received this is a Chinese company not sure what happen with my package
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Victor Torrealba Victor Torrealba
The Sprayer Machine Doesn’t Work
Very disappointed with my purchase I bought a sprayer machine from Vevor.com and it doesn’t work at all. I tried using it with paint and even with water, but it won’t suction anything. I contacted customer support several days ago and still haven’t received any real help or solution. Very frustrating experience — I just want to return this defective equipment and get my money back.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Phil Cubiotti Phil Cubiotti
Buyer
Bought paint sprayer received package damaged contacted vevor very slow response still have not received a spray gun or any parts to go along with it unable to use very poor customer service
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Matthias Matthias
Verstopfung
2200W 2 L/min
Habe Probleme beim Starten der Maschine oder beim Reinigen mit dem Umschalter von durchlaufen zu Spritzen. Der Umschalter verklebt. Kann leider keine Silikat Farbe Sprühen. Wenn die Farbe funktioniert dann funktioniert es sehr gut aber bis man soweit ist.
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Respuesta de Servicio al Cliente: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Gaftarnik Gaftarnik
Responsable Technique
2000W 2 L/min
Bonjour à la mise en service du pistolet aiirless, je constate un problème de sertissage au niveau de la fixation du porte buse, celui-ci fuit et rend impossible l utilisation de la lance, j ai malheureusement pas pris en photo ou vidéo cette problématique, merci de bien vouloir appliquer la garantie et me fournir une lance en échange, quel dommage pour un premier achat 🥵
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Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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JOHN WINSTON JOHN WINSTON
Mr
1800W 1.8 L/min
I bought this product over a month ago when it arrived and I opened the bog it arrived in there was a part of the machine broken of ,I reported this to vevor ASAP 4 weeks on I am still waiting for a new part which I am not very happy about simply because when I get the part I don't know if it works. It would have been better to have sent the whole thing back and get a new
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tom Tom
Did not work. Support is too slow.
Looks like a great product. Too bad support is a 24-48h reply. If yours works great, if you have a problem then I hope you have lots and lots of time built into your project.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Qinman Qinman
To not honor warranty
They do not honor warranty. They offer a $20 for u to go somewhere to get fixed. Spend a hour today on chat and whould not accept pitiful off they would no longer respond. Stay away from this site. No warrenty honored.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ken Ken
Owner at Tool Time Rental Equipment
This company literally has the worst customer service. Both the paint sprayer and chain saw were received defective out of the box. I have been emailing back and forth with their customer service for over 2 weeks now with still no resolution. All I am asking is for them to replace the defective items with items that work, but they can't seem to do that. Do not buy from Vevor. I also had a core drill that was rented maybe 4 times and the motor gave out on it. It is one thing for a company to sell subpar equipment, but then to refuse to replace items that were received defective is horrible.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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genesis abiol genesis abiol
I only used 1 time, then stopped working
After my 1st project done, i stored in shed, when time to used in my 2nd project, it's not turning ON anymore, i don't know what happened
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
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