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VEVOR Puerta Gallinero Automática con Pantalla, Puerta Automática Gallinero con Función Manual y Temporizador, Aleación de Aluminio, Anti-pinzamiento, Alimentada por Batería, para Gallinas, Negro

Reseñas de clientes para VEVOR Puerta Gallinero Automática con Pantalla, Puerta Automática Gallinero con Función Manual y Temporizador, Aleación de Aluminio, Anti-pinzamiento, Alimentada por Batería, para Gallinas, Negro

350x250x73 mm (Negro)

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328 Reseñas
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Eric Eric
Télécommande non fonctionnelle, pas de réponse du sav
La télécommande ne fonctionne pas, aucune information dans la notice, demande de SAV sans réponse... Le reste est ok
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vanessa Vanessa
Doesn't work
Once installed, after a week it stopped closing at night unless you push it along in the track by hand. It opens fine in the morning, so there's nothing blocking it. So it's useless as an automatic door. I emailed support 4 days ago with a video of the problem. They said they'd get back to me in 48 hours. It's been 4 days so I emailed again, and they told they still didn't have an answer. So that's basically useless. Don't fall for the idea of any warranty.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jd Jd
Chicken Daddy
Worked fine originally but now is now opening or shutting and chickens are getting stuck inside all day. DO NOT BUY THIS
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Resa Resa
Works intermittently
350x250x73 mm (Naranja)
The door works great then I started experiencing issues with it, not opening all the way. I followed the instructions given on what was recommended to do to correct issues. I made sure the track was cleared. I also made sure the screws weren’t over tightened. Fresh batteries, and I still am experiencing issues and can’t really rely on the door at this time.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Irie B Irie B
Automatic Chicken Coop Door
Right after taking the product out of the box and charging to 100% , the door won't open all the way. I get about 1/3 of the way and then it just quits. Customer service said I had to wait 2 days for a response. So I guess here we are.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jerry Duling Jerry Duling
Owner
We purchased the door based on reviews, price, and features. It worked fine for 2 weeks but then started to not open or close at the scheduled times or closing before it was supposed to then quit working altogether. I would not recommend it to anyone.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ricky Box Ricky Box
Mr.
Door has already stopped working. Looses power the second you touch any button on the screen.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Greg Emde Greg Emde
Chicken Coop door
Worked good for 3 days and now it doesn't go up or down. Changed batteries, plugged it in, nothing worked. Not sure what to do either. Super frustrated because now it takes two people to get the chickens in at night. One has to hold the door while the other puts the chicken through the door. Crazy.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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