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VEVOR Prensa Térmica 40,6 x 51 cm Máquina de Prensado de Calor Alta Presión, Transferencia de Sublimación para Camisetas Almohadas Bolsas, Temporizador, Temperatura Ajustable 0-250°C, Mango Ergonómico

Reseñas de clientes para VEVOR Prensa Térmica 40,6 x 51 cm Máquina de Prensado de Calor Alta Presión, Transferencia de Sublimación para Camisetas Almohadas Bolsas, Temporizador, Temperatura Ajustable 0-250°C, Mango Ergonómico

Negro 40,6 x 51cm

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 David David
Junk
Purchased this unit and never got it to work at all. Won't calibrate. Doesn't get hot over 240 degrees. Useless and no customer service whatsoever. I'll never buy from these clowns again.
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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Roger Roger
Never delivered
Worst experience ever. After 2 weeks of "Out for Delivery" we finally got Vevor to start the process of a refund which did eventually come. The delivery company "Piggy" is super unreliable and has many complaints. Avoid, look elsewhere or finance something really nice like we did ;) The way Vevor handled this whole thing was terrible and we will have to reconsider any future purchases.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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Olivia Olivia
Don’t waste your time!
This product is trash. First of all it takes a good 10-20 minutes for it to even warm up. There’s a suction when you lift up the lever after the heating time goes off so the press losebd on the shirt. And on top of that it has gone out in less than 6 months, I’ve already tried to different brands of the same fused I received from the machine and customer services is a joke, one response per 24 hrs in the last 2 days. I will be getting a refund and going with another brand. This press has not been good from the start!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
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Heather Crittenden Heather Crittenden
Mrs
I've had nothing but issues with this product since I got it and customer service is no help. All I asked for were new cords to fix the issue or a replacement and they offered me a partial refund. I really had high hopes for it but it's been nothing but disappointing. Honestly don't waste your money.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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leogon leogon
uneven heat distribution
Not happy with with heat press, needs a handle to hold on to when open press, have repeat presses in different positions because print sticks to paper not shirt, I regret buying 16x20 vevor heat press.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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Monica Monica
Monica sews
This heat press is horrible. I used it for the first time yesterday and it worked perfectly. Today, I went back to finish the T-shirts and it would not heat up. It goes back and forth from 80 81. I should have used it as soon as I got it. Sucks for me. I can't find any information on how to fix it.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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Yuri Yuri
No work bad quiality
Is over heat this burn my things i need a refound please just 3 months and now is not working good please need a refound and label to return it
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Dashaun Dashaun
Not work
It just stops working I had to buy a new one recommend something else not this most likely will have to buy a new one
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Tina Tina
parc
It is a giant piece of garbage!!!! The heat is not consistent anywhere on it. I have ruined multiple items. THEY DO NOT ALLOW RETURNS!!!! DO NOT BELIEVE WHAT IS WRITTEN AS IT IS FALSE. They make you send them pictures of the box and videos to prove what doesn't work and then they still say sorry no returns. They want to send a new control box. Not sure how that is going to fix the heat coils. They are incompetent to say the least. I have had this garbage for almost 3 weeks now as I have been fighting with then for 2 to return it. You cannot get any even pressure unless it is all the way down. So not really sure why it adjusts up when the bottom doesn't have the spring to adjust to get even pressure. So it literally can be used for a very thin shirt with no collar or sleeves. They also no longer have a phone number to call for US/Mexico/Canada due to the overwhelming calls and complaints. So it is only email which they do not respond to at all!!! So the only resolution you can get is to file the complaint with your credit card company.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
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Miguel Miguel
Buyer
Press does not work do not buy! Transfers don't transfer. Heat reading is off. Pressure might be off as well since transfer don't fully transfer. Support not helpful when informed they just said if red light on relay is working. Didn't address issue at all, I'm sure they won't refund me my money and I'll have a almost $300 paper weight.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations.During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
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