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VEVOR Plantilla de Orificio de Bolsillo Azul Claro Plantilla de Perforación 2,4kg Juego de Plantillas de Agujero de Bolsillo 2 en 1 Sistema Métrico e Imperial con 2 Orificios de Extracción de Virutas

Reseñas de clientes para VEVOR Plantilla de Orificio de Bolsillo Azul Claro Plantilla de Perforación 2,4kg Juego de Plantillas de Agujero de Bolsillo 2 en 1 Sistema Métrico e Imperial con 2 Orificios de Extracción de Virutas

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Jan Jan
Engineer
De banco Juego
The pocket hole jig is not worth the money. The drill bits are so dull that they can barely drill into the wood. The jig also flexes excessively, which causes the holes to be drilled at incorrect angles. It even bends when clamping a piece of wood in place. I would return it if that were possible.
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Respuesta de Servicio al Cliente: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Jonathon Murphy Jonathon Murphy
Ripped me right off
De banco Individual
Took my money and said item was delivered when it wasn't and I paid for the shipping insurance and they can't do anything about it or refund my money. Would never buy from this company again.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jacot Jacot
Gabarit de perçage
De banco Juego
Produit à améliorer : Bagues de guidage du gabarit trop courtes et pas suffisamment ajustées par rapport au forets ce qui entraine des imprécision de perçage. Il aurait fallu utiliser des bague métaphragme. Un point positif le SAV m'a remboursé partiellement le produit. Malgré cela je ne recommande pas le produit sans amélioration technique.
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Respuesta de Servicio al Cliente: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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GM GM
buyer
De banco Juego
First use and bit was shaving the jig hole. Tightening screws and fit is just a bit too sloppy. I did expect better from Vevor. I would return it but not sure that I can after using a few times trying to see if it would get better. It didn't and I feel like I wasted my money.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Dawn2Midnight Dawn2Midnight
Customer Service Is bad - Caveat Emptor - Inferior Products
De banco Individual
This company's products are risky. They advertise good pricing and quality products but if their product malfunctions or they send the incorrect assembly parts, the customer service blames us, the customer. If their parts fail due to improper parts sent to assemble, they will have you keep the broken product. Now you are stuck with something you can't use or too dangerous to use. I am not a repair shop for Vevor's products if correct assembly parts are not sent. 30-day guarantee doesnt' work when they didin't send warnings, correct instructions, or correct video installation. No good!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Will Will
Hobby Wood
De banco Juego
POS. Cheap and the price sold me, but the thing is too soft. After 1 project the bit is already marred and center hole is scratched to hell. EVERY hole made had major tearout. Wobbly grip.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Daniel Daniel
Already broken
De banco Individual
Ive made 3 cabinet drawers and already the middle pocket hole broke. The drill bit shaves off little pieces of metal with every hole drilled. Its a shame because I bought chicken wire from Vevor before and was good quality. This thing is not and probably won't even last compared to a plastic pocket hole jig.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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