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VEVOR Picadora de Carne Eléctrica de Encimera con Cuchilla, Capacidad de 2,3 kg/min, Placa de Molienda, para Hacer Salchichas, de Acero Inoxidable, para Cocina y Restaurante, 292 x 180 x 355 mm

Reseñas de clientes para VEVOR Picadora de Carne Eléctrica de Encimera con Cuchilla, Capacidad de 2,3 kg/min, Placa de Molienda, para Hacer Salchichas, de Acero Inoxidable, para Cocina y Restaurante, 292 x 180 x 355 mm

4,5 libras 8

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171 reseñas
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Daniel Daniel
Dead On Arrival
Dead On Arrival 1
After plugging in the machine, it would not turn on at all. I am in the process of returning and I am extremely disappointed. I thought they would test their machines before sending out.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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art art
customer
the first and only time I used it, It ground meat like a champ. I thought it was great Then I found that flakes of metal had pelled off of the auger and grease from the machine had leaked into the meat. I wound up throwing away 18 pounds of meat because of the contaminates. I contacted vevor to return it for a refund and they gave me a run around that lasted weeks, finally they offered half my money back and told me I could keep the machine which really only meant that I get to throw it away. I took the 50 percent refund rather than fight with them any more. Machine was junk and the company is worst company I ever dealt with I would never buy anything from this company again.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Tomasz Tomasz
Aluminiowy korpus i śruba mieląca
5,5 libras
Aluminiowy korpus i śruba mieloca brydzące toksyczne aluminium miała być stał nierdzewna .Ale bardzo miła obsługa kryta zwruciła mi pieniądze
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się nim w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Soham Soham
S
Terrible customer service. Very dismissive customer service agents. If anything goes wrong you are not covered. Would love to give a minus 10 as a review? This is their actual response for a food processing unit: Dear Customer. We apologize for any inconvenience. During transportation, the machine was placed upside down, resulting in oil leakage. We suggest that you let it rest for a while before using it. Thank you for your understanding and patience. Sincerely Bradley SO MECHANCIAL OIL SPILT ALL OVER THE UNIT, BUT JUST USE IT GUYS, YOUR HEALTH DOES NOT MATTER.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Mario. BOSS Mario. BOSS
Mario. Bioss
5,5 libras
Total bien
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
Nathan Nathan
Never received the grinder
I bought the grinder when there were 13 units left 2 weeks before Black Friday and somehow i never received the item. I contacted customer service and they refunded me but provided no reasoning why it never came or a solution where I actually get the item. I was excited to have this for the holiday season and now I can’t re-attempt to buy it because it’s sold out.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Adix Adix
VEVOR Meat Grinder, 7 Lbs/Min
Ordered this meat grinder with #8 mouth meat grinding head. Received smaller electric motor then was in specification, mouthing head was #12 but ALL attachment's (knifes, plats, sausage stuffing tubs) were for #8. Tried to resolved with customer service, but they are completely clueless and never resolved this problem.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Dennis bodinr Dennis bodinr
Meat grinder
Received broken took two weeks to get a resolution from vevor if it wasn’t broken I would say it would be a good product but the customer service was a nightmare to get the problem resolved
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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bruno bruno
livraison cata
je n ai pas essaye le produit donc rien a dire par contre 2 articles commandés et un seul arrivé ,et sur le statut de la commande ,mentionné recu pour les 2 reclammation faite ,bien la peine de se debrouiller pour etre a la maison et avoir un service de livraison comme cela
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Nous vous remercions de votre retour, qui nous aide à améliorer nos services. Nous vous tiendrons informé(e) par e-mail ; veuillez consulter votre boîte de réception.
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no consiglio no consiglio
arritato rotto
5,5 libras
arrivato gia rotto reso non risponde nessuno
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Grazie per il tuo feedback. Ci dispiace molto per le difficoltà che hai riscontrato con il prodotto. Abbiamo creato un ticket per aiutarti a risolvere il problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Controlla tempestivamente la tua casella di posta per ricevere i nostri messaggi.
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