Reseñas de clientes para VEVOR Patinete Eléctrico de Movilidad Plegable de 4 Ruedas para Adultos y Personas Mayores, con Carga de 120 kg, con Batería de Litio 48 V, Neumáticos Sólidos Grandes y Capacidad de Ascenso 8°
4 Ruedas Naranja
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101 Reseñas
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MD
The brake can’t be placed in the locked position. The tab, that is supposed to be pushed down to lock the brake does not enter a locked position, just returns to unlocked position. Contacted support over 24 hrs ago and have not heard back
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Owner
Flimsy made I had a problem with the battery and they gave me $29
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Ms.
I'm very disappointed in the performance. Very low power, and the turning radius is awful.
What is your return policy?
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Information I wish I had before I made this purchase
The mobility scooter is smaller than I expected. I took it on a small tiled/tilled area and ended up falling off, so I definitely recommend being cautious on uneven surfaces. One major drawback is how loud the scooter is. I use it mostly inside my home, and the reverse beeping noise cannot be turned off, which is extremely frustrating.
On the positive side, the battery life is good and the speed is reliable. It works well for basic indoor use, but there are definitely a few design issues that could be improved.
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Support is terrible
This was an extremely stressful purchase. The scooter itself looks good and the price is excellent however it arrived missing parts for the seat. The Vevor support was beyond terrible and as I write this note almost five weeks after our purchase we still have not received the parts. Communication was horrible and I was personally following up daily looking for updates. As this is a mobility device for someone who cannot walk more than a few feet the urgency to rectify the situation was high however the Vevor support was almost nonexistent and could only be contacted via chat where you are communicating with someone who simply relays messages to the support team and can do nothing to actually help or you can email responses to the Vevor ticketing system and then pray a human responds.
So overall, likely a great device with a great price. Roll the dice when you buy one and hope it comes with all its parts or simply buy two and have a spare. Have to say, likely the last Vevor product I purchase and this was definitely not the first Vevor product we've owned.
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Privat
4 Ruedas Azul
Sehr geehrte Damen und Herren was soll ich bewerten? Laut eure Kundendienst werde diese Sendung nie erhalten. Bereits ist geklärt.
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worker at SFSU (Retired)
Scooter does not work
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Ceo
I have text with your system three times to get a wheel for the three wheel orange scooter sent to me what you guys sent it for free neither one of the times have you guys responded? The customer service at this company is horrible.
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Customer
I have purchase this mobile scooter for my mom about a few weeks ago. After charging the battery the scooter doesn't work. I contacted product support and have been exchanging emails without any success to resolve this issue. They said that product support team doesn't provide any telephone support. I'm very frustrated and my mom who is waiting to use this mobile scooter is still waiting to do so. Not happy, very disappointed.
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De la m****
Dans l’attente pendant un mois de l’expedition du colis tout ça pour qu’il soir perdue. Je n’ai jamais vu mon colis
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