Reseñas de clientes para VEVOR Patinete Eléctrico de Movilidad 4 Ruedas, Capacidad de Carga 227 kg, para Personas Mayores con 3 Marchas, Autonomía 35 km, 1000 W, Todoterreno, Pendiente Máxima 20°, 1680 x 670 x 1170 mm

Received scooter and it was a wreck. Returned it and got a refund. Avoid buying if you can.

Packaged well but as a handicap woman with no help it took me weeks to get someone to come get it out for me and it doesn’t work at all. I charged all day thinking it was needing that but still no power at all.

It took over two weeks to get our scooter. No customer service or help at all during our wait. The delivery service came and just dropped the scooter off with not one word as to how to get the thing out of the carton. It us almost 90 minutes to get it freed from the carton. The "instruction" book is useless. We couldn't get the battery charged so another two weeks went by without knowing how to use the scooter. Customer Service is a joke!!!! An email to some unknown place would take 24-48 hours to get back with us. Finally we had to get a fellow who is smart figuring this stuff out and he got the job done. I will NEVER buy from VeVor again.

Nice scooter however haven't been able to use it yet. This manual doesn't support the lunar model. There are wires hanging off of the scooter and no way to get to the batteries. The support is just an email and that doesn't work. We need someone to call that knows something about this scooter. I am not wanting to send this back and I can't waste $2100 dollars. Battery is not charging. If I'm able to speak to somebody and get this issue resolved I will come back and do another review.

The book states parking brake is on left brake handle bar but there is no button for parking brake. It is impossible to use the scooter safely without a parking brake. Over all rating would have been much higher but due to the lack of parking brake the rating is lower.

This scooter is great, and was easy to set up. The shipping process was horrible. Customer service was horrible. I would not purchase from VEVOR again.

NOT SUITABLE INDOORS

WARNING DO NOT BUY Product arrived damaged and unusable, axle damaged and instrument cluster damaged, customer service representative full of stories and no action after a week of correspondence. Parts not available to repair. No further choice but to take legal action to recover expense.

WARNING Product was delivered damaged and unusable. Bent front axle and damaged instrument cluster. No favorable response from customer service after a week. No parts availability either, have no further options but to take legal action. Have purchased multiple products with the same issue.

I wish I would never have bought my handicap cart It was damaged when I received it.. The battery will not charge . one of the tires is flat.I have been trying to connect vevor customer service. I have not had any luck. I would advise everyone to not buy anything from from vevor. They are scammers.. don't buy vevor you will be sorry