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VEVOR Olla Arrocera Comercial de 20 Tazas, 3,6 L, Calentador con Olla Interior Antiadherente, Cocción Rápida y Mantenimiento del Calor durante 12 Horas, Taza de Arroz y Paleta, 400 x 350 x 350 mm

Reseñas de clientes para VEVOR Olla Arrocera Comercial de 20 Tazas, 3,6 L, Calentador con Olla Interior Antiadherente, Cocción Rápida y Mantenimiento del Calor durante 12 Horas, Taza de Arroz y Paleta, 400 x 350 x 350 mm

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lordy gordy lordy gordy
Large commercial rice cooker
The cooker itself works very well. The pot heats evenly, the nonstick surface is good quality, and the capacity is exactly what I needed. Just a note for anyone comparing sizes: the “cups” used in the listing are the standard **180 ml rice cups**, not full measuring cups. My only issue was with the delivery estimate. The order page said it would arrive the next day, but it actually showed up **four days later**. Not a deal‑breaker, but worth mentioning. Overall, happy with the cooker’s performance.
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Kevin Kevin
Restaurant owner
good big rice cooker but when you want to make a full recipe it is hard not to overcook bottom (got to open and stir often) but makes a lot of rice quickly
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Lisa Koay Lisa Koay
Not reliable
Bought in April, stopped working in September. This product suck!!
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ahmed almeer Ahmed almeer
It's good but not for 70cup
It's great rice cooker but it will only cook 25 cup of rice maybe 27 cup but not 32 cup as it says i try to cook 30 cup but the top of the rice comes out not cooked when i try to keep it longer the rice keeps growing and touching the top part of the cooker and didn't get cooked
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Rice cooker Rice cooker
Cooker
Not happy with the size
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Wongduean Lansa Wongduean Lansa
Misleading
This is misleading. The product we received is 3.6L and 20 cups, not 9L or 45 cups!
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vorada Vorada
Service après vente nul
Service après vente nul
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Karl Karl
Wrong size
Wrong size 1 Wrong size 1 Wrong size 1 Wrong size 1
Last week I ordered 9L Rice cooker and they sent to me 4.2L They still keeping me wait more than week on talking to return and I couldn’t wait so then I paid for another one today it’s arrived with wrong size again I can’t believe 🙄 That’s too bad service I will not order from them any more and will not recommend for any one from my big community
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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B Roy B Roy
Ordered 15 L but 10 L sent in delivery
15 L
Hello Team - I am extremely diappointed with the service, I had ordered 15 liter but you sent me 10 L in delivery.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Erin Erin
Owner Operator
The rice cooker did not fully cook the rice after numerous attempts (watery and hard rice). Despite numerous, written return requests to Vevor's Customer Support team, I was unable to secure a return or full refund. Terrible product and awful customer service.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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