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VEVOR Cortadora de carne comercial 250kg/H 850W Cortadora de carne eléctrica de acero inoxidable inoxidable 7mm Máquina cortadora de carne y verduras

Reseñas de clientes para VEVOR Cortadora de carne comercial 250kg/H 850W Cortadora de carne eléctrica de acero inoxidable inoxidable 7mm Máquina cortadora de carne y verduras

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Lisa Schreiner Lisa Schreiner
This doesn't work
Sent a video to your support team for a refund or replacement this one doesn't work.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Chris
Chef
This machine does not work at all - the instructions said to clean it by slicing cabbage, it cant slice cabbage. As soon as i tried feeding some cabbage into it, the blades stopped spinning. I tried even just one leaf of cabbage, again same problem.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Karlo Schweiger Karlo Schweiger
Mr
3,5 mm
Mr 3
Product is ok but , round parts between blades get rust next day, it is not stainless steel unfortunately, some cheap metal 3.2 mm which i cant buy anywhere from stainless steel
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear customer,
Thank you for sharing this feedback with us.

We are very sorry to hear that you weren’t happy with your product.
We can see that you are already in contact with our Support Team, and we hope we’ll be able to find a satisfactory solution for you.

Have a great day,
VEVOR Team
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Darrick Smalley Darrick Smalley
Blades were not tight
There were no instructions and the nuts holding the blades onto the shaft were not tight and would spin freely and not cut the meat. Once tightened well it worked fine. There are two nuts. One is a left handed thread.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Denisse Martinez Denisse Martinez
Meat cutters machine
I don’t know why it get stuck to much and meat stick to blade had to use a knife between each blade. Doesn’t come with something to clean between them.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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May Bente Opøien May Bente Opøien
Returned
3,5 mm
Returned, didn’t get my money back.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Doug Doug
Poor customer support making risky purchase
Blades stop with slightest resistance. Contacted customer service who sent initial reply to send photos and video. Both srnt and now have not received response. I have purchased several items but due to this issue, probably will not buy from here in future as there seems to be no resolution to defective merchandise
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Deb Deb
L
Tried to run boneless, skinless chicken breasts through it and it kept getting jammed. Am considering ordering the wider blade pack to see if that helps.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Could be amazing…i
This would be amazing if Vevor bothered to Invest about 30 cents in hardware to prevent the blades from spinning on the bar. Instead it barely slices without jamming. It’s almost like Vevor wants to sell junk. It’s so close to being a really great machine and at the finish line they said nope let’s make the customer unhappy instead.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Ejeaux Ejeaux
Gets jammed when trying to cut cabbage..
Gets jammed when trying to cut cabbage.. 1 Gets jammed when trying to cut cabbage.. 1
This thing cannot even cut cabbage as they say to do first when you get it to clean the oils off. All it did was jam. I contacted support and now it's been 4 business days with a promise of a response days ago. They even tried to close the ticket my out helping me. Do not buy this pile of garbage. It does not work. In my pictures the blades are stuck but the motor is spinning. It's just a bit of cabbage. Not even a whole thing or even a quarter!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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