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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

62cc - 20 pulgadas

Opiniones de los Clientes

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Kevin Raysome Kevin Raysome
Chain saw wouldn't stay running
Bought this saw in September and open box on 1 / 11 / 26 chain saw not what the video shows. I would not recommend this saw for any project.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Rose Kackley Rose Kackley
Mrs
Recoil spring broke after 2 pulls. Did not even use the saw
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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dave dave
farmer
Bought a 52 cc chainsaw,it runs fine but the reciol starter failed on the second time i used it,dont know if there is any type of warrenty yet.If it waSNT FOR THAT I WOULD GIVE IT 5 STARS!
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Welp, went off of the Tik Tok vids and it failed.
Went through all the steps to get it going, but would not start. Tried troubleshooting from Vevor materials, as well as numerous small engine steps to check, and it simply would not start.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Shawn Mason Shawn Mason
Chainsaw
They never came to the house. Really disappointed that you have no phone number to call to talk to a customer representative. That is money wasted not happy
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Zach Zach
Havnt had good luck at all with it. Absolute garbage.
Out of the box the bolt that adjusts chain tension was bent so that was inoperable. So the bolt had to be removed in order to finish assembly. Then went to go start it the pull rope snapped on the 2nd pull. Bad thing is, it hasn’t even been used yet. I emailed them a few days ago and have gotten no responses on this. If their customer support is like this then I will NEVER buy another VEVOR product again!!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Labe Griffith Labe Griffith
20" 62cc
Pull string broke on first start
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ted Ted
Business owner
I’ve ordered other products from Vevor without problems but not this time. After using the brand new saw for the very first time the on/off switch pushed through its housing and into the handle. Couldn’t retrieve it. Couldn’t use it. I contacted Vevor via texts and they took three weeks to send me a new plastic handle. It arrived without any instructions.I can fix a lot of things but I spent two hours trying to figure out how to replace it and eventually quit because I was doing more harm than good. The price was great but the quality just wasn’t there. I am now trying to get my money back.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Rafael Jorge Rafael Jorge
Owner RAJ customs .
I never received my product and was given the run around and couldn't speak with anyone ,very disappointed and frustrated !
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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buyer buyer
1
This thing ran one time and broke. Customer service was useless. at this point. I have done all troubleshooting. I asked for a new machine, they wanted a video of the machine. I tried to find replacement parts. I have out of pocket already replaced the spark plug, and determined the ignition coil is not firing at all. I cannot find a replacement ignition coil.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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