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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

62cc - 20 pulgadas

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LG Martin LG Martin
Mr
I debated for quite a while on purchasing this saw because of the number of 1 star reviews all having the same issue of not starting. First time I used it i pulled the choke and pulled the start rope few times till it tried to run. Pushed the choke in and pulled a couple more times and it started right up. Nothing in the starting instructions about opening the choke when it attempts to start or for starting when it’s warm. For that matter. It ran and performed well till it ran out of fuel. Haven’t been able to start it since. Well actually, I tried again this morning, two weeks since I last used it. Using the same procedure as the first time, it started. I was shocked. Left it idling while I turned to get some gloves. Ran for about 15 - 20 seconds then stalled. Once again, could not get it to start. Got it to sputter with a couple puffs of exhaust smoke, but that was it. To me it acts like the spring loaded pull start on this thing does not turn the engine fast enough or long enough to get it started. I’ve bought a few other tools for my personal use and a few others for my job. Always been great quality until this. Doubt I’ll be purchasing anything else from Vevor that has a 2 cycle engine.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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MAKSIM KRAVCHENKO MAKSIM KRAVCHENKO
Mr.
Poor quality. Does not start. Per my mechanic there is a problem with piston. Unable to get in touch with customer service for refund.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Amina sumi Amina sumi
Chainsaw
It’s brand new chainsaw but couldn’t get to start it up .we have tried so many times but it’s not turning on . I need to return it and need refund. So far I brought few things from VEVOR all of them turned out great except this one very disappointing .
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Justin Justin
Not the best saw
So we'll be okay if you could keep a pool cord in it and then the plastic cover that holds the pool cord it's a piece of trash and wouldn't give it a star all above but it makes you before it will let it send in
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tegegnwork Tegegnwork
What
It won't start for me two days I have to return back Its very hard to start it just west my time
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Steven Steven
Good saw , bad shipping time
Took days off from work to cut down a few trees. Ordered March 19th and it said the saw will be delivered on March 22 and it wasn’t delivered until the 26th, took days off from work for nothing. Wasted time off from work and cost me money. Overall saw quality is good but the shipping department needs to take responsibility.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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John Coutts John Coutts
Homeowner
Bought this chainsaw. It worked for 1. Day then died. Changed the gas and replaced the spark plug and get it running. Then the pull cord jammed. Tried to fix it but the coil inside had failed. It’s junk. I actually liked the saw but was a complete lemon. Would never buy this saw again. It left me with too much heartache
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Travis Martin Travis Martin
Quality
Chainsaw broke the first day and its extremely hard to reach anyone about a replacement
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Keith Marquardt Keith Marquardt
Keith Marquardt
Chainsaw ran for about 10 minutes, shutoff and I can't get it started again. Confirmed air filter is clean and I'm using fresh gas. I even bought a new can of premixed 40:1 ratio gas added it to the chainsaw and it still will not start. Followed the starting directions multiple times and its still not starting.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jason Jason
Was good. Now no good.
First time using it I was impressed. I liked the power so much that I went ahead and bought the polesaw / hedger combo to give that a shot. Second time using it, it ran great for the first 10 minutes. Turned it off and that was the end of it. It would not turn back on and stay running. It would turn on for a few seconds and shut right off. Figured it may have got to hot so I let it cool off for 30min to an hour. It would not turn on and stay running. I’ll try again tomorrow
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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