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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

62cc - 20 pulgadas

Opiniones de los Clientes

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Todd Ruhbusch Todd Ruhbusch
Owner
Waiting to hear back regarding a quality issue! Was told that I would get an email addressing my concern! Saw does not run at idle, hard to restart, i assume low speed jet is plugged in carburetor! Need to hear back for warranty.
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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bradley I Duncan bradley I Duncan
Mr
Won't start out of box
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Allen Ainsworth Allen Ainsworth
Business Owner
Chainsaw leaks chain oil and gas from inside case. Drains out the bottom of the housing. The saw was only used a couple of times before this started. Vevor has been terrible about responding to the issue. I would not buy from them again at this point. I tried to upload a picture if the chainsaw but the site didn't allow it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeff McGee Jeff McGee
Homeowner
Got out of box today , started it once for 20 seconds hasn’t started since. Disappointed! All the ads was how easy it strarts , my arm is wore out! When I open box I smelled light gas smell I figured they start them at factory or is this one been sent back. I need to do something here . Send back and send me another. But if it don’t start I can’t use. Thank you
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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William Alas William Alas
Mr
Worst buy ever
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Debra Howell Debra Howell
Customer
I didn't receive all the parts and customer service has failed to send them. I haven't received any further info from CS. The chainsaw body is useless without a bar and chain. I am very disappointed in how this has been handled. I would not recommend ordering this product.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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William C Rusteika William C Rusteika
Nobody
Never received this chain saw Shipper screwed me over Because they can't read a address I think the shipper stole it Just my opinion
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Claude sims Claude sims
Chain saw terrible quality product
Will not purchase from this company again..terrible customer service..chain saw was delivered with arts completely disconnected inside of chainsaw..was told to use the saw it won't change it's performance...I requested a refund..All I'm getting is negative responses...by email...I won't my money returned..Note did not get to use this saw...
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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John John
Vevor has terrible Customer Service
I have been a client of Vevor for years and made many purchase. On a recent purchase the item description and pictures appear to be incorrect and therefore the item does not meet my minimum needs. I requested a simple return and Vevor responded with basically what appeared to be the process for a hostage negotiation. All I requested was the return shipping label which they have refused to provide. They are also either not responding to my email requests or are delaying their responses. Additionally, they are sending me requests for reviews but then the URL shows 'not available.' I have no idea what is going on, but will apparently, I will need to dispute my charges through PayPal. Very unfortunate they have taken a simple return and made it a difficult process.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rick Billmyre Rick Billmyre
Customer
Will not start, has no spark. Ignition is dead
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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