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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 62 cc, 3,6 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

62cc - 20 pulgadas

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jdunaway_32 jdunaway_32
On/off stopped working third time I used the saw.
On/off stopped working third time I used the saw. 1 On/off stopped working third time I used the saw. 1
After 3rd use on off switch stopped working. I have to choke it to turn it off. Not a good thing for I saw that you'd like to use one handed.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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Farmer Farmer
Missing part
Missing part 1
Gas cap is missing the gasket, “leaks gas” going on day 5 with emails daily stating VEVOR is helping but providing no solutions. All I need is a gasket it isn’t that hard. Just send one.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Lambdin John Lambdin
Poor quality unit
Poor quality  unit 1
Bought this to trim small trees and wood logs on my forested property. It would not take the chain and bar provided and was missing the insert teeth attachment. I am not able to use this one at all.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brandon Brandon
Cheap
Cheap  1
Handle broke off during first use. Customer service was a pain to deal with. Never got a refund or replacement
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Dainis Platacis Dainis Platacis
Nothing
58 cc-20 pulgadas (Nuevo)
Nothing  1 Nothing  1
Defective or incorrect guide bar or pin on chain sprocket cover.Can't make adjust for chain tension.Support team can't give any answers more then 4 days. First and last order on this website.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Enrique NAVARRO Enrique NAVARRO
No arranca
58 cc-20 pulgadas (Nuevo)
No arranca 1
No arranca. No funciona. He comprobado todo: bujía, cableado, carburador y no hay forma de arrancarla.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades hayan sido resueltas. Por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
rogerlmartin7 rogerlmartin7
Warranty
Warranty  1
I just recently purchased this Saw and the side panel tabs are broken. I’ve requested a new side panel and I keep on getting the runaround. I’ve been spending a lot of money here lately with this company but if I don’t get a new panel, I’m probably gonna go buy anything else from them poor Customerservice.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Reiner Reiner
Sicherheit
58 cc-20 pulgadas (Nuevo)
Sicherheit 1 Sicherheit 1
Sehr geehrte Damen und Herren, ich habe ihr Produkt erhalten und bin tief enttäuscht. Die Motorsäge hat keine Kettenbremse entgegen der Beschreibund. Der Hebel der angeblichen Bremse ist ohne Funktion was für einen Leihen Lebensgefahr bedeuten kann. Die Kette gleitet egal ob der Hebel gezogen o. gedrückt wird! Ein weiteres Problem ist das Starten der Motorsäge. Meine alte Stihl läuft nach dem zweiten Versuch, diese läuft mit viel Glück und Startpilot nach 30min kurz an. Absolut unbefriedigend, nein eher mangelhaft. Ich bitte um Lösungsvorschläge oder Tausch gegen ein funktionierendes Gerät, sollte das nicht gehen gegen Rückerstattung und Abholung der Motorsäge. R.Nold
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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stevenholt934 stevenholt934
No response from you about warranty
No response from you about warranty  1
This saw is junk. Made two cuts with it and the clutch broke. Messed up the outside case. Tried to get warranty for it but no response. I have purchased a lot of products for you but no more. When you don't take care of your customers. I'm done with you.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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BISHOP BISHOP
The chainsaw started good, but ended rottenly!
The chainsaw started good, but ended rottenly! 1 The chainsaw started good, but ended rottenly! 1 The chainsaw started good, but ended rottenly! 1 The chainsaw started good, but ended rottenly! 1
Chain saw was working good at first, it cut two tree limbs of about 6 to 8 inches. When I attempted to cut a 12 to 14 inch limb,on the third cut, it began to smoke and was cutting very little! It had plenty oil and gas. I do not understand what happened, but I would not buy this again.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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