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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

58 cc-20 pulgadas (Nuevo)

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3985 Reseñas
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Cory Douglass Cory Douglass
20” chainsaw
I just received the new 20” vevor chainsaw. I was excited to use it so I put it together and had a buddy over to see it. We followed the instructions to start it and both of us pulled it for 45 minutes and couldn’t get it to start. I have owned many chainsaws and never had this issue. Then you can’t talk to a person you get a bot and download a video. Just for the bot to say that now I have to wait 24-48 hours for an email. Not great customer service or first time experience. Don’t think I will but from them again.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dennis  L Nielsen Dennis L Nielsen
Farmer
Opened the box up & put together the needed parts , filled it with fuel - 40 to 1 as directed, pulled the rope start & recoil spring came apart , 1 pull ! . Finally after getting it put back together, it started on 3rd pull , went out & cut for 42 min . 1.5 tanks of fuel went through it & engine blew up , no compression in engine . Total waste of money !!! Very dissatisfied with the product !!!!
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Wayne Lyon Wayne Lyon
Self
I like the saw used it ran fine, now it wont stay running. Using the correct fuel ratio have the chocke set correctly, i am not sure why its not running???????
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Greg Fowler Greg Fowler
Chainsaw
I got it and put it together pulled it till I wore the dang string out and it never fired a time
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jim Jim
Regret purchase 62cc 20”
Starts every other time I need to use it…cuts fine when working but not reliable at all. Would not purchase again if given the option. Was planning to buy a pole saw and glad I waited as this brand is not a real value given the quality. I ended up replacing the carb on my old saw as just easier to count on it starting. I have owned many small engine tools and checked all the obvious parts, fluids and still never starts.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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bad saw bad saw
saw
it come with no instructions you have figure it out
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Matthew Majors Matthew Majors
JUNK
I bought this saw, put it together and after a couple of weeks of waiting I finally I tried to crank it an first pull the extremely short pull cord breaks off in the saw and the spring comes undone. I am convinced I got a used saw or at least used parts. When I took the cover off the screw that holds the mechanism in place is stripped out. I am extremely disappointed I had high hopes after seeing all the great reviews on YouTube. This is just my luck hopefully I can find new parts to use my new never started boat anchor. And of course it will not let me upload my pictures
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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RACHID KOUACHE RACHID KOUACHE
Ne fonctionne pas
62cc - 20 pulgadas
Neuve et en panne
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Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jim Jim
Landowner
Was unable to assemble the saw. The clutch cover doesn’t fit properly over the clutch, binding it and preventing it from turning. Submitted return form online with video. It said I would get a response in 24 hours, but that has come and gone. I currently have three other name brand saws and was hoping this arborist style model would be a helpful addition. Very disappointed.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mattt M Mattt M
Chainsaw was locked up
Chainsaw was completely locked up when I got it. Pull would pull 6” and dead stop. Removed spark plug and nothing.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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