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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

58 cc-20 pulgadas (Nuevo)

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Rousselot Rousselot
Mr
40cc - 14 pulgadas
En panne rapidement et impossible d'obtenir un remboursement ou une étiquette de retour. Communication très difficile avec IA. Ma tranconneuse ne démarre plus et on me demande une photo du problème.... A fuir!
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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David David
Unable to give accurate reveiw due to broken pull rope
The pull rope broke on the 4th pull. Unable to give an accurate review. I notified Vevor to see what options I have. Note; I took the cover off, replaced the pull rope but then it felt funny when I reinstalled it. I removed the cover again to look, and I could see part of the rope return spring exposed out of the side. I attempted to fix it when the spring shot out.... I was done after that point. We shall see what my options are.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Travis Travis
The Man
DO NOT BUY! Bought this saw a while back. Tried to start it and wouldn’t run. I’ve tried numerous times since only to no avail. It just won’t run!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Andrew V. Andrew V.
Poor Quality 62cc chainsaw
Saw started on the second pull and ran great. On the third pull, when I tried to restart it, the recoil spring broke. Terrible quality. I would not purchase this item again, nor would I suggest anybody else purchase it either.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bryan Bryan
Only used 2 times an stopped working return via to much trouble
Used the saw 2 times an would not crank again warranty is to much trouble
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a response to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Theologus Theologus
Not for Big Jobs
This chainsaw did not last through even one job to remove a large River Birch tree (three trunks). I got the trees cut down, but cutting up the trunks for firewood was troublesome. There are several design flaws. First, the cut off switch either needs to be in a different location or needs a small cover. My gloved fingers accidentally flipped off the switch many times. Second, I found it very difficult to start. Cold starts were okay, but restarting warm was extremely difficult. Third, it burns very hot. Fourth, and the most dangerous, about halfway through the job, the chain break stuck in the run position. That meant it could still cut, but the safety feature was compromised. Finally, the chain no longer remains tight. The chain becomes extremely loose around the bar after only one cut. Even taking off the chain, cleaning everything up, and installing a brand new chain does not help. This chainsaw would probably be okay for the occasional small job, but it proved not to be very useful in a big job. It is essentially unusable now.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Lewis Mark Lewis
Won’t run.
Pull cord hanging out after 1st attempt to start. Sent a replacement it does the same thing. No primer bulb this thing won’t run at all. Got it started 1X and won’t run again. JUNK!!!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jim Miller Jim Miller
Owner
I never received
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Terry Boylstein Terry Boylstein
Gas chain saw
Could not get it started right out of the box
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rich Allen Rich Allen
J-U-N-K……..Never again !
Stay away from their products. I bought the 62 cc ground saw. iIt was a disaster and disappointment. Saw won’t stay on even after idle was adjusted. Broken pieces from the factory. The majority of the saw is made of plastic. You cant call anyone. All you can do is send messages via email and it takes days for a response. At this point I just want my money back. I will never again buy a VEVOR and you shouldn’t either. They should be refunding me and paying to return the saw but they are giving me the run around. I’ve already burned the box and they want me to package it back up and return it. I have zero free time because of work and they won’t compromise with me. I’ll be plastering negative reviews all over the internet about this nightmare experience!
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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