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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

58 cc-20 pulgadas (Nuevo)

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Rome Rome
Tronçonneuse
58 cc-20 pulgadas (Nuevo)
Machine ressu très rapidement,mes ne fonctionne pas.Le SAV est nulle ils ont rien fait pour moi je me retrouve avec une machine qui marche pas à 97€ .......Je suis pas contente 97€ dans le ........🤬
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Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Doug Oliver Doug Oliver
I'll leave this blank..until my chainsaw issues are resolved.
So I was having high hopes for this saw. I have purchased the Vevor backpack leafblower and have had no problems with it. I purchased new 100% gas and a can of oil. Filled leaf blower and the New Vevor chainsaw. Started on 5-6 pull! Awesome. Ran saw like they said, half throttle first 15 or so cuts. Set it down. Start piling limbs. Go to start it, won't start. Finally get it started with choke on and go to cut and it would die. Pulled the plug out and checked it. Its clean. Check air filter it's good. Go to top it off with gas and notice big puddle of oil on the concrete. Top both of them off still doing same thing. Went to get the saw off the ground and my wife says "is that thing spraying gas out around the fuel cap"? Yep, sure enough. I've reached out to Vevor and the response I got was 1. You need to make sure it's got gas in it! 2. This chainsaw has an automatic oiler and is customary for it to leak a little. So, I did buy the extended warranty for this and all I get from them so far is "you got gas in it"? Y'all take this with a grain of salt. Hopefully they will refund or replace this thing. If not I'll go buy a Sthil. Tried to upload pics and videos but it won't upload.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Nick Nick
Works and cuts
Started and ran fine for about an hour then after shutting it down for a bit to clear some brush it didn't want to start then the pull cord broke when the sleeve to the pull cord hole broke.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roy Roy
Bolts
The bolts holding the bar to the body came off.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Yard Man Yard Man
Retired
Can't beat the price but had problems from the start. I assembled the saw per the manual, mixed fuel and added chain oil. The saw was hard to start and wouldn't stay running. I got it going enough to top a fairly large tree, limb it and cut to manageable lengths. It sat for two weeks and i attempted to start it to burn off the remaining fuel for storage. Nothing. Not even a cough. Checked the spark plug, drained the gas and mixed a fresh batch. Nothing. For chain saws I recommend a name brand. Pricey, but sometimes you get what you pay for.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Johnny Hernandez Johnny Hernandez
Mr
So the saw c is kinda heavy, the price and time it took to get here were amazing. I followed the instructions impeccably, then it just would not work
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tim fields Tim fields
Vevor 12 inch chainsaw
Struggling to get this to start, based on other reviews I’m sure it’s a fluke. Once it starts it runs fine but starting initially is a task
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Michael Gerace Michael Gerace
Diesel Technician
Right out of the box I couldn't tighten the side cover without the chain seizing up. Started throwing the chain right away.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jørgen melbye Sørensen Jørgen melbye Sørensen
Chauffør
58 cc-20 pulgadas (Nuevo)
Saven er samlet, Men kan ikke starte. Har konstateret at der ingen gnist er på tændrøret.
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Respuesta de Servicio al Cliente: Vi har oprettet en sag, så du kan følge op på dette problem. Vores kundesupportteam vil kontakte dig via e-mail og give dig opdateringer, indtil problemet er løst. Tjek venligst din indbakke med det samme for at se vores beskeder.
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Phillip Due Phillip Due
Broken first hour
Pull string broke and that was weeks ago. Still waiting for the part to be delivered.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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