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VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

58 cc-20 pulgadas (Nuevo)

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Christophe Joly Christophe Joly
Tronçonneuse
58 cc-20 pulgadas (Nuevo)
A fonctionné durant 2 heures non consécutives. La société n'a pas voulu reprendre la tronçonneuse., me proposant un remboursement de 49€ seulement que j'ai refusé. Problème non réglé. A suivre.
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Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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ribette ribette
andrew
58 cc-20 pulgadas (Nuevo)
J'ai reçu ce produit description rien à dire sur machine. la mise en route gros problème la machine n'a jamais démarré aucun soutien du service après-vente je pense que c'est à bannir ne faites pas l'erreur ne l'achetez pas....
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Shawn  dills Shawn dills
Mr
Used the saw 2 times. Went to use today and now the saw acts like the motor is locked up and am unable to use it.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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George Rosado George Rosado
Manager
But first one could not get it started. Viv sent me another one got it started used it one day put it up for a couple weeks. Try to start it after a couple weeks cannot get it started.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steve Manson Steve Manson
Mr
As soon as I can get it started and running, I can try it out and will let you know
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it will help us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Crystal Lima Crystal Lima
Hard to put together
Directions to assemble are bad and hard to figure out
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jesse Taylor Jesse Taylor
Not happy
Pull string broke on the 5 time i pulled it
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stefan Crawford Stefan Crawford
Chainsaws
Everything looked wonderful on the ads and the price point is awesome! I was totally stoked about the chainsaws and I ordered two of them but only one with extended protection. One would start okay the other one took some effort and essentially after 3 or 4 hours of use both pull strings broke. It's such a pain to send a chainsaw back and probably expensive though I have not delved into it. I'm guessing it's probably easier just to scrap them both or try to put a different pull cord on it myself.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Matt Matt
Shocking piece of equipment.
58 cc-20 pulgadas (Nuevo)
Shocking piece of equipment and service.. Faulty out of the box.. Provides no spark to fire up… The carton also was doubled up masking tape and even has written on it before I recieved “Return to Sender”. Looks like returned faulty and then unprofessionally sold again and sent out just hoping it may work.. Poor form Vevor..
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Walt Hobson Walt Hobson
Mr
The saw is only good for trimming small branches. I used it twice and it broke twice. It runs great and is light weight. You cannot cut anything bigger than 3” because if it pinches at all and you pull on the saw, the handle breaks loose. The saw then has to be torn apart to put it together again. The second time the screw pulled out of the plastic and I had to drill it out and bolt through it. Next time I figure it will break the housing and I will have to throw the saw away.
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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