Reseñas de clientes para VEVOR Motosierra de Gasolina de 508 mm, Motosierra de Gasolina de 58 cc, 2,7 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Mal,freno de cadena roto,carcasa de donde va la cuerda de arranque a las primeras rancadad se rompio, no pude poner en marcha tube que llevar a taller y me costo reparación como uno nuevo.hasta ahora todo lo comprado bien moto sierra in desastre

I just received the chainsaw I ordered. Some assembly required. Very first pull to start it the rope broke and now I can’t get ahold of anyone to resolve this issue. 😡

J ai reçu la tronçonneuse mais elle fonctionne pas

about 2days ago it doesn’t seem to work I need to seed back for a refund….

Jamais réussi a mètre la tronçonneuse en route sa fais 20 an que je fais dû bois des tronçonneuse j'en n'ai u c'est la première qui va a la déchetterie merci

Absolute junk!! Didn't last through 4 trees. I wouldn't pay $10 for this trash. Hopefully I get a refund, if not, straight to the dump site this is going.

will not start, nada, nothing

The product itself appears to be reasonably well constructed. The materials and overall build quality seem acceptable for the price, and my initial impression was generally positive. Unfortunately, that impression quickly changed when the starter cord broke during the very first attempt to start the machine. A brand-new product simply should not fail before it can even be put into service. While an occasional manufacturing defect is understandable, how a company handles that defect is equally important. I contacted VEVOR, expecting a relatively straightforward resolution. Instead, the process dragged on for several weeks. Initially, they offered to send a replacement part, which never arrived. Eventually, they offered to replace the entire unit, but by that point I had grown tired of waiting and simply repaired the cord myself. To their credit, VEVOR did offer a $25 refund for the inconvenience, which I appreciate. However, that doesn't change the fact that resolving a relatively simple issue became unnecessarily frustrating and time-consuming. In my opinion, the appropriate response when a brand-new machine fails immediately would be to expedite a replacement unit and provide a prepaid return label for the defective one. That would have resolved the issue quickly, demonstrated confidence in their products, and left the customer with a much more favorable impression. Ultimately, I don't consider this a poorly constructed product, at least based on its initial appearance. However, the immediate failure raises legitimate questions about quality control, and the prolonged resolution process leaves considerable room for improvement. My biggest disappointment wasn't necessarily that something broke. Defects happen. It was that VEVOR took several weeks to address a problem that should have been resolved promptly and with minimal inconvenience to the customer.

Junk won’t even start

El usuario no dejó ningún comentario escrito.