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VEVOR Motosierra de Gasolina de 455 mm, Motosierra de Gasolina de 52 cc, 2,4 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 455 mm, Motosierra de Gasolina de 52 cc, 2,4 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

52 cc-18 pulgadas (Nuevo)

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Óscar Óscar
No funciona el mecanismo de frenado de seguridad
52 cc-18 pulgadas (Nuevo)
No funciona el mecanismo de frenado de seguridad, llevo más de 2 semanas reclamando la devolución y de momento sólo dicen que espere que están revisando mi caso. Hasta el momento estoy muy insatisfecho con el producto y el servicio postventa.
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Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
James Whittington James Whittington
Disgruntled customer
I bought the saw and had ordered chaos as well. Chaps. Ever came. I had to work on the saw to make it smart but it won’t keep running. I’ve checked gas flow and everything else possible. It doesn’t work. I’ll be taking it to the shop tomorrow.
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Charlie jones Charlie jones
Mr
Customer Service very disappointed with can not talk to anyone so if you have a problem and you want to talk to someone you are going to do it by E mail or chat. I was trying to find a replacement chain and have not received an answer yet. I however found it myself. Oregan has replacement chains for these saws. These saws. I have 2 of these saws both of them are running rough after a short period of time but you get what you pay for. If you are going to use a saw a lot go buy a good saw. If it is just for around the house for trimming a tree here and there this is the saw for you. I cut firewood to heat with in the winter so these two saws have became backups because they are not reliable to me. I had to go buy a Stihl to get the job done.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kenny Cleaver Kenny Cleaver
Farmer
I finally got it to start- it leaks oil i think it was a mistake getting it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David B Uuk David B Uuk
General contractor
After long deliberation, I bought a Vevor saw, with hesitant optimism. Ordering was easy, shipping as well. The quality was better than expected. But it was good I had arborist experience and did a thorough precheck on the saw because the air filter was not installed properly. not a big deal but would have become an issue with use. Purchased all factory recommended fuel/oil and then spent the next 4 hrs trying to start it to no avail. All of the demo videos I've seen people starting them in 1-2 pulls. The instructions on saw say 7-10. I have 8-10 saws ,heck I have a stihl 044 from the late 80s that starts easier. Disappointed.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Timothy Scott Timothy Scott
Buyer
The smaller saw seems great. The larger saw has no primer bulb so you have to pull the cord 20 times to start it. The first time I used it the plastic collar on the pull cord broke which let the cord contact sharp plastic which immediately cut the pull cord. Im not gonna even try and fix it. Its going in the trash
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jimmy Jimmy
Jansson
58 cc-20 pulgadas (Nuevo)
It can’t start without start gas! When you finikky get it to start it works good. But you will never know if you will be able to start it. I think the problem is suction, when it finally starts with gas then probobky it can take fuel from the tank. Very good price if it would have been working but if the price is too god the item is not
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Todd smirman Todd smirman
Working man saw
Peace of junk
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Darrin walter Darrin walter
Broke in 3 days
I was running it for farm work around my farm and split the bar and ruin the sprocket and the pin in the brake handle vibrated out and kept it on break
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Clif Clif
Chainsaw 62cc
The only thing good above this chainsaw was the price. Assembling did take sometime. While using the Vevor 62cc chainsaw the proformance was good then started to slow down. The chainsaw struggled to cut thru large tree. I would not recommend.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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