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VEVOR Motosierra de Gasolina de 455 mm, Motosierra de Gasolina de 52 cc, 2,4 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 455 mm, Motosierra de Gasolina de 52 cc, 2,4 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

52 cc-18 pulgadas (Nuevo)

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rwdlandscape rwdlandscape
DAMAGE SOLUTION
DAMAGE SOLUTION 1
Bought 10/19/26, received 10/21/26, assembled 10/23/26. Upon installing gas & bar oil in chainsaw noticed gas leaking around fill cap, tightened cap, still leaking. Removed cap to find deformed threads on cap and tank. Couldn't come up with, nor should I need to come up with easy fix. Had previously purchased the Vevor 12"- 25cc chainsaw and was so impressed with it I ordered/purchased the 20"- 62cc chainsaw which upon arrival, assembly including gas and oil found it to be unusable do to gas leaking. My attempts to contact Vevor for a fix/replacement solution proved to be an exercise in futility. I am seriously disappointed at this point. I am a landscape contractor and had high hopes of a continuing relationship with Vevor and purchasing a variety of the available products Vevor offers. I think that will be put on hold until this can be resolved. I don't know what to do at this point having not gotten any help from Vevor on a return or how I would go about returning something that has had gas and oil in it. My plan is to contact my credit card company to dispute the charges for this order if I don't receive an offer from Vevor immediately of a solution to my problem. Hope to hear from you promptly. WAYNE
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible.We kindly ask for your cooperation in providing the requested details via the email associated with your order, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding.We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications.Thank you for your patience and cooperation.
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franzphaly franzphaly
Pas très fiable
62cc - 20 pulgadas
Pas très fiable 1
Très déçu, en fait, au début, problème de démarrage et maintenant difficulté de démarrer à chaud en plus lanceur HS
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client a été décevante ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à corriger la situation et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par échanges d'e-mails. Nous sommes ravis que votre souci ait été pris en charge rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Boosted 64 Boosted 64
Junk
Junk 1
The chain adjustment screw is bent and I haven't even got to use my saw one time and there is no customer service number to call that I can find what a piece of s*** how do I return it and get another one I bought the warranty
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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jdunaway_32 jdunaway_32
On/off stopped working third time I used the saw.
On/off stopped working third time I used the saw. 1 On/off stopped working third time I used the saw. 1
After 3rd use on off switch stopped working. I have to choke it to turn it off. Not a good thing for I saw that you'd like to use one handed.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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Farmer Farmer
Missing part
Missing part 1
Gas cap is missing the gasket, “leaks gas” going on day 5 with emails daily stating VEVOR is helping but providing no solutions. All I need is a gasket it isn’t that hard. Just send one.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Lambdin John Lambdin
Poor quality unit
Poor quality  unit 1
Bought this to trim small trees and wood logs on my forested property. It would not take the chain and bar provided and was missing the insert teeth attachment. I am not able to use this one at all.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brandon Brandon
Cheap
Cheap  1
Handle broke off during first use. Customer service was a pain to deal with. Never got a refund or replacement
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Dainis Platacis Dainis Platacis
Nothing
58 cc-20 pulgadas (Nuevo)
Nothing  1 Nothing  1
Defective or incorrect guide bar or pin on chain sprocket cover.Can't make adjust for chain tension.Support team can't give any answers more then 4 days. First and last order on this website.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Enrique NAVARRO Enrique NAVARRO
No arranca
58 cc-20 pulgadas (Nuevo)
No arranca 1
No arranca. No funciona. He comprobado todo: bujía, cableado, carburador y no hay forma de arrancarla.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades hayan sido resueltas. Por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
rogerlmartin7 rogerlmartin7
Warranty
Warranty  1
I just recently purchased this Saw and the side panel tabs are broken. I’ve requested a new side panel and I keep on getting the runaround. I’ve been spending a lot of money here lately with this company but if I don’t get a new panel, I’m probably gonna go buy anything else from them poor Customerservice.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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