Opiniones sobre VEVOR Motosierra de Gasolina de 355 mm, Motosierra de Gasolina de 40 cc, 1,8 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Greg Fowler

Chainsaw

Compra verificada

I got it and put it together pulled it till I wore the dang string out and it never fired a time

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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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Jim

Regret purchase 62cc 20”

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Starts every other time I need to use it…cuts fine when working but not reliable at all. Would not purchase again if given the option. Was planning to buy a pole saw and glad I waited as this brand is not a real value given the quality. I ended up replacing the carb on my old saw as just easier to count on it starting. I have owned many small engine tools and checked all the obvious parts, fluids and still never starts.

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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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COUSIN LAURENT

Tronçonneuse

Desplazamiento-Tamaño de Placa Guía: 58 cc-20 pulgadas (Nuevo) Compra verificada

La tronçonneuse neuve ne démarre pas affreuse

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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes vraiment désolés d'apprendre que notre produit vous a posé problème ; nous comprenons parfaitement combien un dysfonctionnement en cours d'utilisation peut être frustrant. Nous allons résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.

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bad saw

saw

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it come with no instructions you have figure it out

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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Matthew Majors

JUNK

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I bought this saw, put it together and after a couple of weeks of waiting I finally I tried to crank it an first pull the extremely short pull cord breaks off in the saw and the spring comes undone. I am convinced I got a used saw or at least used parts. When I took the cover off the screw that holds the mechanism in place is stripped out. I am extremely disappointed I had high hopes after seeing all the great reviews on YouTube. This is just my luck hopefully I can find new parts to use my new never started boat anchor. And of course it will not let me upload my pictures

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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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Sergio

No se tensa bien la cadena

Desplazamiento-Tamaño de Placa Guía: 58 cc-20 pulgadas (Nuevo) Compra verificada

El tornillo de tensar la cadena es muy malo y en dos usos prácticamente no se puede tensar la cadena

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Respuesta de Servicio al Cliente: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.

RACHID KOUACHE

Ne fonctionne pas

Desplazamiento-Tamaño de Placa Guía: 62cc - 20 pulgadas Compra verificada

Neuve et en panne

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Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.

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Jim

Landowner

Compra verificada

Was unable to assemble the saw. The clutch cover doesn’t fit properly over the clutch, binding it and preventing it from turning. Submitted return form online with video. It said I would get a response in 24 hours, but that has come and gone. I currently have three other name brand saws and was hoping this arborist style model would be a helpful addition. Very disappointed.

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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Mattt M

Chainsaw was locked up

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Chainsaw was completely locked up when I got it. Pull would pull 6” and dead stop. Removed spark plug and nothing.

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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Muddy paws farm

Muddy paws farm youtube online product reviews

Compra verificada

don't waste your money package and shipped well but chainsaw only last one day pouring oil and fuel will not run can not be started check out the youtube online product review Update for this Vevor 20 inch chainsaw https://youtu.be/4JNs9UYM2xQ you can also watch teh unboxing and assemble reviews but MUST watch the Update review this vevor chainsaw is junk don't waste your money

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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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Reseñas de clientes para VEVOR Motosierra de Gasolina de 355 mm, Motosierra de Gasolina de 40 cc, 1,8 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

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